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Let your AgentCalls agent check your Sensibo devices during a call.

Sensibo connects air conditioners and heat pumps to the internet so they can be controlled remotely. With the Sensibo integration, your AgentCalls agent can pull up the list of Sensibo devices linked to your account while it is on the phone. A caller who asks which rooms or units are set up can get an accurate answer straight away, without waiting for someone to check the app. Connect your Sensibo account from the AgentCalls dashboard using your own Sensibo credentials from its settings. The agent reads the device list only when it needs it, so the answer is always current.

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What your agent can do with Sensibo

  • Retrieve the full list of Sensibo pods linked to your account during a call
  • Answer questions about which units or rooms are set up for climate control
  • Give callers a current device list instead of relying on a manual update
  • Connect with your own Sensibo credentials from the tool's settings

Sensibo exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about installed units

  1. Caller

    Hi, I manage a small office in Leeds. Can you tell me which air conditioning units you have on your system?

  2. Agent

    Of course. Let me pull up your Sensibo devices. I can see four units: Reception, Meeting Room, Kitchen and Back Office.

  3. Caller

    Is the Kitchen one still active?

  4. Agent

    Yes, the Kitchen unit is online and connected. Would you like me to note anything for the technician?

Customer checking a room before a visit

  1. Caller

    We're expecting a client at the Dallas clinic tomorrow morning. Which rooms have climate control?

  2. Agent

    Let me check. There are three Sensibo devices on the account: Waiting Room, Exam 1 and Exam 2.

  3. Caller

    Great, so Exam 3 isn't on the system.

  4. Agent

    That's right. Exam 3 doesn't have a Sensibo device linked. I can book a callback so the team can add it if you want.

Outbound follow-up after an install

  1. Agent

    Hello Maria, this is calling from the Dubai studio about your recent installation. I wanted to confirm the devices are all connected.

  2. Caller

    Yes, I think so. How many should there be?

  3. Agent

    Your account shows five devices, and all five are listed. Is there anything else you need help with today?

How to connect Sensibo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Sensibo

    From Integrations in the dashboard, choose Sensibo and enter the connection details from your Sensibo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Sensibo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Sensibo during the call or after it?

During the call. When a caller asks about your Sensibo devices, your agent retrieves the current list and answers while you are still on the line.

What do I need to connect Sensibo?

You need a Sensibo account. Sign in from the AgentCalls dashboard and enter your own credentials, which you can find in the Sensibo settings. Then the agent can read your device list.

Which plan includes this integration?

Integrations are included from the Growth plan. Check the pricing page for the full list of what each plan covers.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Sensibo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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