Securitytrails

Let your phone agent check domain, DNS and IP intelligence for SecurityTrails while you talk.

Connect SecurityTrails to AgentCalls and your agent can look up domain, DNS, IP and SSL details during a call. Callers ask about a hostname, a company or an IP, and the agent pulls current and historical records from SecurityTrails and answers in plain language. Your agent can also run saved search queries and send a summary afterwards. Built for IT teams, security consultants and hosting providers who take inbound questions about their infrastructure.

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What your agent can do with Securitytrails

Look up current domain data and DNS record statistics for a hostname during a call
Retrieve current and historical SSL certificate details for a domain
List the IP addresses associated with a company's domain
Run IP search queries and read back the summary statistics
Check connection status so your agent can confirm the integration is live before a call

Securitytrails exposes 12 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks about a domain's SSL certificate

Caller
Hi, our client says their site certificate expired last week. Can you check shop.brightlanehq.com?
Agent
Sure, give me a moment. The certificate on shop.brightlanehq.com expired on the 3rd. The renewal from the previous month was never applied, so the old one stayed in place.
Caller
Got it. Can you tell me what IP addresses are linked to their main domain?
Agent
Three addresses are linked to brightlanehq.com. I'll text the list to your number so you have them handy.

Hosting support asks for a company's IP addresses

Caller
Hello, this is Priya from Northwind Hosting. We need every IP tied to northwindcloud.co for the firewall review.
Agent
Of course. I found five IP addresses associated with northwindcloud.co. Do you want me to read them out now or email them?
Caller
Email is fine, send it to priya@northwindhosting.com please.
Agent
Done. The list is on its way to priya@northwindhosting.com and includes the first-seen dates.

Follow-up call after a suspicious domain report

Agent
Hi Daniel, this is the AgentCalls assistant for Halden Security. I'm calling about the lookalike domain report from Tuesday.
Caller
Yes, has anything changed on that domain since then?
Agent
The domain halden-secure-login.net now resolves to a different IP than it did on Tuesday, and the DNS records were updated two days ago. I'll add these details to your case notes.
Caller
Perfect, thanks. Please flag it for the takedown team.

How to connect Securitytrails

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Securitytrails
From Integrations in the dashboard, choose Securitytrails and enter the connection details from your Securitytrails account settings.
3
Choose the actions
In the agent editor, enable the Securitytrails actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use SecurityTrails during the call or after it?

During the call. Your agent can look up domain, DNS, IP and SSL data while the caller is on the line, then read back the answer or send the details by text or email afterwards.

What do I need to connect SecurityTrails?

You need an account with SecurityTrails. Open the tool's settings there, copy your credentials, and add them in the AgentCalls dashboard under Integrations. Once connected, use the Ping check to confirm everything works.

Which plan includes SecurityTrails?

Integrations are included from the Growth plan. You can connect SecurityTrails on Growth or any higher plan.

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Put your agent to work with Securitytrails.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.