Connect Scale AI to create labeling tasks and check their progress during a call.

Scale AI turns raw images, text, documents and point clouds into labeled training data. With AgentCalls, your agent can connect to your Scale AI account and act on your labeling work while it talks with you. Ask for the status of a batch, add a tag to a task, or open a new annotation task from a phone call. Your agent can also confirm what is in progress and send you the next step by message after the call.

What your agent can do with Scale ai

  • Create image, document, text and LiDAR annotation tasks from a phone call
  • Check the status of a batch or project and report it to the caller
  • Add tags to tasks so they are easy to filter and find later
  • Assign studio work to team members by email address

Scale ai exposes 40 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking on a labeling batch

  1. Caller

    Hi, I need to know how the invoice labeling batch is doing today.

  2. Agent

    Sure. Batch 14 for the invoice project has 620 of 800 tasks complete, so about 78 percent done.

  3. Caller

    Good. Can you tag the remaining rejected ones as needs-review?

  4. Agent

    Done. I added the needs-review tag to 37 tasks. I will send you the list by text now.

Starting a new annotation job

  1. Caller

    We have 2,000 street photos that need cars and pedestrians boxed. Can you start that?

  2. Agent

    Yes. I can create an image annotation task with bounding boxes for cars and pedestrians. Which project should it go under?

  3. Caller

    The Q3 urban dataset.

  4. Agent

    Created. The task is in the Q3 urban dataset and the first batch is ready for workers to start.

Assigning studio work to a team member

  1. Caller

    Please give Maya the review work on the NER text project.

  2. Agent

    I can do that. Should I use maya.r@clientco.com for the assignment?

  3. Caller

    Yes, that is the right email.

  4. Agent

    Assigned. Maya now has the NER text review in Scale AI Studio.

How to connect Scale ai

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Scale ai

    From Integrations in the dashboard, choose Scale ai and enter the connection details from your Scale ai account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Scale ai actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after it?

Both. Your agent can check batches, add tags and create tasks while you are on the phone. It can also send follow-up messages after the call ends.

What do I need to connect Scale AI?

You need an active Scale AI account and its credentials from the Scale AI settings. Sign in to your AgentCalls dashboard and add the connection there.

Which plan includes this integration?

Scale AI integrations are included from the Growth plan.

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