Inbound lookup from a supplier
- Caller
Hi, this is Daniel Ortiz from Halden Foods. We received a shipment yesterday and want to confirm the batch record.
- Agent
Thanks, Daniel. Can you give me the asset ID or the batch reference from your delivery note?
- Caller
It's HF-2291-B.
- Agent
I have it. The batch was recorded at 4:10 pm yesterday with a temperature check logged at delivery. Everything in the chain of custody is complete. Do you want me to email you the event attachment?