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Connect Revolt so your agent can look up members and update their details during calls.

Revolt is a free, open-source chat platform for communities and teams. With AgentCalls, your agent can connect to your Revolt workspace and act on it during a phone call. It can look up a member's profile, check their status or flags, and update the details you allow. Your team keeps the conversation on the phone and the records in Revolt, up to date.

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What your agent can do with Revolt

  • Look up a member's profile and account details while on the call
  • Check a member's flags and roles before answering a question
  • Update profile fields and status for a member you have verified
  • Use the connection you set up in your Revolt settings, with access you control

Revolt exposes 26 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound member question

  1. Caller

    Hi, I'm trying to find my account on your Revolt server. My username is Dana Whitfield.

  2. Agent

    Thanks for calling. Let me look that up for you. Could you confirm the email on the account?

  3. Caller

    Sure, it's dana.w@example.com.

  4. Agent

    Found it. Your account is active and your profile is verified. Is there anything you'd like me to update?

Status update before a session

  1. Caller

    This is Marcus from the community team. Can you change my status to Away until Thursday?

  2. Agent

    Sure, Marcus. I've set your status to Away. Do you want a short message shown with it?

  3. Caller

    Yes, put 'Back Thursday, 9am'.

  4. Agent

    Done. Your status now reads 'Back Thursday, 9am'.

Outbound check-in on a moderator role

  1. Agent

    Hello, this is calling for the Revolt server admin team. Am I speaking with Priya Raman?

  2. Caller

    Yes, that's me.

  3. Agent

    I'm checking your moderator flag on the server. It shows you're still active. Would you like the role kept as it is?

  4. Caller

    Yes, keep it. Thanks for checking.

How to connect Revolt

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Revolt

    From Integrations in the dashboard, choose Revolt and enter the connection details from your Revolt account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Revolt actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up and update Revolt records while the caller is on the line, and it can also act after the call ends, such as logging a follow-up.

What do I need to connect Revolt?

You need an account on Revolt with the access you want the agent to use. Sign in to your AgentCalls dashboard, open Integrations, and connect Revolt with the credentials from your Revolt settings.

Which plan includes this integration?

Integrations, including Revolt, are included from the Growth plan.

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