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Connect Rev AI to check transcripts and captions during your calls.

Connect your Rev AI account and your agent can look up transcription jobs, check whether a job is complete, and pull the transcript or captions when a customer asks for them. Your agent can confirm a job's status, read back the key points, and send the caller the right file or link by text. It can also check your account details and the custom vocabulary you use for names and terms. Connect Rev AI with your own credentials from its settings, and your agent works inside your tools on every call.

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What your agent can do with Rev AI

  • Check whether a transcription job is complete, in progress, or failed, and report back to the caller
  • Pull a transcript or captions for a finished job and read out the relevant part
  • List recent jobs from the past 30 days so your agent can find the file a customer means
  • Check the status and phrases of a custom vocabulary before a job depends on it

Rev AI exposes 36 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks for a finished interview transcript

  1. Caller

    Hi, I recorded an interview with Maria Lopez last Tuesday. Is the transcript ready yet?

  2. Agent

    Let me check that for you. Yes, the job finished this morning. Would you like me to text you the link, or read you the first section?

  3. Caller

    Text it to me, please. My number ends in 4471.

  4. Agent

    Done. The transcript is on its way to your phone now.

Caption file for a video launch

  1. Caller

    We need the SRT captions for the spring product video before Friday.

  2. Agent

    I found the job from Monday, Spring Launch Final. It's complete. I can send the SRT file to your email on file. Shall I do that?

  3. Caller

    Yes, send it to ops@brightleaf.co.

  4. Agent

    Sent. The captions are attached and should be ready for your upload team today.

Follow-up on a pending recording

  1. Caller

    Hi, it's Daniel from Corner Clinic. We uploaded a patient consultation recording yesterday. Has it been processed?

  2. Agent

    Thanks, Daniel. That job is still in progress and should finish within the hour. I can call you back when it's ready, if you'd like.

  3. Caller

    Please do, around three this afternoon.

  4. Agent

    I've noted that. We'll call you at three with the status.

How to connect Rev AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Rev AI

    From Integrations in the dashboard, choose Rev AI and enter the connection details from your Rev AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Rev AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. During a call your agent can check job status and read back transcript sections. After a call it can send captions or transcripts by text or email, or follow up when a job finishes.

What do I need to connect Rev AI?

You need a Rev AI account and your credentials from its settings. Sign in from the AgentCalls dashboard and enter them there. Integrations are included from the Growth plan.

Can the agent start new transcription jobs or delete recordings?

The agent works with jobs that already exist. Deleting a job or custom vocabulary is an action you can allow or leave off, and you control which actions your agent can use in the dashboard.

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Put your agent to work with Rev AI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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