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Quo calls and contacts, handled by your agent on the phone.

Quo is where many small businesses keep their calls, texts and contacts. Connect your Quo account to AgentCalls and your agent can work inside it while it talks to callers. It can look up a contact who is calling, check the status of a call, read a voicemail transcript, and create a task so your team knows what needs follow-up. Your agent uses the same contacts and phone numbers you already manage in Quo, so nothing has to be copied across.

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What your agent can do with Quo

  • Find an existing Quo contact when a caller phones in, so the agent knows who they are
  • Create a new contact with name, company and custom fields when a first-time caller gives their details
  • Create a follow-up task linked to the right phone number or conversation
  • Look up a call and its timing, or read a voicemail transcript, after the caller hangs up

Quo exposes 36 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound caller, existing contact

  1. Caller

    Hi, this is Maria Lopez. I'm calling about the invoice from last month.

  2. Agent

    Hi Maria, I can see your account in our system. Let me pull up that invoice for you.

  3. Agent

    It was paid on the 12th of March, so there's nothing outstanding. I've added a note to your contact so the team sees you called.

New caller, follow-up task

  1. Caller

    I'd like someone to call me about a quote for a kitchen refit. My name is Tom Reid.

  2. Agent

    Thanks Tom. I've saved your name and number as a new contact, Tom Reid.

  3. Agent

    I've created a task for our team to call you back about the kitchen refit quote tomorrow morning. Is ten o'clock good for you?

Voicemail check after a missed call

  1. Caller

    Hello, I missed your call earlier. Was it about my delivery on Thursday?

  2. Agent

    Hi, thanks for calling back. Your earlier call went to voicemail, so let me check what was left for you.

  3. Agent

    It was a request to move Thursday's delivery to Friday afternoon. I've created a task for the dispatch team to confirm the change.

How to connect Quo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Quo

    From Integrations in the dashboard, choose Quo and enter the connection details from your Quo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Quo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up contacts and create tasks while a caller is on the line, and it can read call details and voicemail transcripts after a call ends.

What do I need to connect Quo?

A Quo account with the credentials from its settings, and a sign-in to the AgentCalls dashboard. Add the connection there and choose which Quo actions your agent can use.

Which plan includes this integration?

Integrations, including Quo, are included from the Growth plan.

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Put your agent to work with Quo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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