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Messaging & team chat

Push by Techulus

Push by Techulus: send instant notifications to your team's devices during calls.

Connect Push by Techulus to your AgentCalls agent and it can alert your team the moment something important happens on a call. Your agent can send a push notification to every linked device, or to a specific device group, so the right person sees the message right away. It can also invite a new team member by email or remove someone whose access should end. Notifications can be sent immediately with delivery confirmation, or asynchronously when you have many devices. Set it up once from your Push by Techulus settings and your agent can notify your team during the call or afterward.

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What your agent can do with Push by Techulus

  • Send an instant push notification to all linked devices when a call needs attention
  • Notify a specific device group with a custom title, body and sound
  • Confirm delivery immediately when your team must see the alert
  • Invite a new team member by email during a call
  • Revoke a pending invitation or remove a team member's access

Push by Techulus exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Urgent callback alert for the front desk team

  1. Caller

    Hi, I'm calling about my order from this morning. It's really urgent, can someone call me back today?

  2. Agent

    Of course. I'll flag this to the team right now so someone calls you back this afternoon. Can I take your name and number?

  3. Caller

    It's Marcus Hill, 07700 900412.

  4. Agent

    Thanks, Marcus. I've sent an alert to the support group. Someone will reach you before 3 PM.

Booking request for a new staff member

  1. Caller

    I'd like to start working with your team next month. Who should I talk to about joining?

  2. Agent

    I can send your details to the hiring manager and invite you to our team portal. What's the best email address?

  3. Caller

    It's priya.n@example.com.

  4. Agent

    Done. You'll get an invitation at that address shortly, and the hiring manager has been notified.

Follow-up after an outbound reminder call

  1. Agent

    Hello, this is Sara calling from Brightside Dental. Am I speaking with Tom Reyes?

  2. Caller

    Yes, that's me.

  3. Agent

    Your appointment is tomorrow at 10:30 AM. Would you like me to notify the clinic team that you're on your way?

  4. Caller

    Yes, please. Let them know I'll be ten minutes late.

  5. Agent

    Noted. The team has been notified and will see you shortly after half past ten.

How to connect Push by Techulus

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Push by Techulus

    From Integrations in the dashboard, choose Push by Techulus and enter the connection details from your Push by Techulus account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Push by Techulus actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Push by Techulus work during the call or only after it?

Both. Your agent can send a notification while the caller is still on the line, or after the call ends as part of a follow-up.

What do I need to connect Push by Techulus?

You need an account with Push by Techulus and your own credentials from its settings. Then sign in to the AgentCalls dashboard and connect the tool. Your agent can then use its actions.

Which AgentCalls plan includes this integration?

Integrations, including Push by Techulus, are included from the Growth plan.

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Put your agent to work with Push by Techulus.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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