Start free

Send Web Push notifications and manage subscriber segments with your agent.

PushAlert sends web push notifications to people who opted in on your website. With AgentCalls, your agent can work with those subscribers during a phone call. It can check a notification's results, look up a subscriber's details, and add or remove subscribers from segments. Your agent can also send a push notification to a saved segment when a caller asks for it, such as a sale or a schedule change. Connect PushAlert with your own credentials from its settings.

Start freeSee pricing

What your agent can do with PushAlert

  • Send a Web Push notification to a saved segment, specific subscribers, or subscribers matching their attributes
  • Check how a recent notification performed, including delivered and clicked counts and click-through rate
  • Look up a subscriber's custom attributes during a call
  • Add or remove subscribers from a segment after a caller confirms their preferences
  • List your segments and their subscriber counts when a caller asks what you offer

PushAlert exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking a recent promotion

  1. Caller

    Hi, I got your push alert about the spring sale last week. Did it go out to a lot of people?

  2. Agent

    Yes, it reached a good number of subscribers. Let me pull up the numbers for you.

  3. Agent

    It was delivered to 4,210 subscribers, and about 9 percent of them clicked through to the sale page.

  4. Caller

    That's helpful, thanks. Can you send the same offer to the winter list too?

  5. Agent

    Sure, I can send it now. I'll confirm the message text with you before it goes out.

Updating a subscriber's preferences

  1. Caller

    I want to stop getting the restock alerts. I'd still like the order updates though.

  2. Agent

    No problem, Maria. I'll remove you from the restock segment and keep you on the order updates list.

  3. Agent

    Done. You'll still get order updates, and you won't receive restock alerts anymore.

  4. Caller

    Perfect, thank you.

Scheduled follow-up after a repair

  1. Agent

    Hi, this is Riverside Auto calling about your Honda Civic. The repair is finished and it's ready to pick up.

  2. Caller

    Oh great. Is there anything else I should know?

  3. Agent

    We'll also send you a quick push alert once it's ready, so you can check your phone for the update.

  4. Caller

    Sounds good, go ahead.

How to connect PushAlert

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect PushAlert

    From Integrations in the dashboard, choose PushAlert and enter the connection details from your PushAlert account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the PushAlert actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

SlackVerifiedMessaging & team chatSlack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their…SlackbotMessaging & team chatSlackbot gives agents workspace-wide read access to a Slack workspace on behalf of the installing user - search…DiscordMessaging & team chatAn instant messaging and VoIP social platform.FigmaMessaging & team chatA collaborative interface design tool.WrikeMessaging & team chatWrike is a project management and collaboration tool offering customizable workflows, Gantt charts, reporting, and…Microsoft TeamsMessaging & team chatMicrosoft Teams integrates chat, video meetings, and file storage within Microsoft 365, providing virtual collaboration…

All Messaging & team chat integrations

Questions, answered.

Does the agent work during the call or after it?

Both. During a call, your agent can look up notification stats, check subscriber details, and update segments. It can also send a push notification after you confirm the details with the caller.

What do I need to connect PushAlert?

You need an account with PushAlert and a project set up for your website. Enter your credentials from the PushAlert settings in your AgentCalls dashboard. Each push notification is sent once it is confirmed and cannot be recalled.

Which plan includes this integration?

Integrations are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with PushAlert.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing