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Let your agent check Postman collections, log issues and set up test runs during calls.

Connect Postman with your own credentials and your agent can work inside your workspaces while it talks to callers. It can look up collections, add comments to a folder or request, create a new folder, or fork a collection for a client. A customer or teammate can call to ask where an API stands, and your agent answers from your real collections and leaves a note for the right person.

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What your agent can do with Postman

  • Look up collections, folders and requests in your workspaces during a call
  • Create a collection or folder in a named workspace when a call asks for one
  • Add a comment to a collection, folder or request to log what a caller reported
  • Fork a collection into another workspace for a client or a new project

Postman exposes 126 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Developer checks an API status

  1. Caller

    Hi, this is Omar from the partner team. Is the Payments v2 collection still up to date?

  2. Agent

    Let me check. The Payments v2 collection was last updated on Tuesday by Priya. Eleven requests, and the refund endpoint is marked as changed.

  3. Caller

    Great. Can you leave a note that I need the new refund fields documented?

  4. Agent

    Done. I added a comment on the refund request asking for the new fields to be documented. Priya will see it in her workspace.

Client asks for a fresh copy of a collection

  1. Caller

    Hello, I'm calling from Brightline Logistics. We need our own copy of the tracking API collection.

  2. Agent

    I can make that for you. Which workspace should the copy go to?

  3. Caller

    Put it in the Brightline client workspace, please.

  4. Agent

    The fork is ready in the Brightline client workspace, with all the tracking requests included. You can start testing from there today.

Outbound follow-up after a release

  1. Agent

    Hi Hannah, this is calling from your team. We added a folder called Webhooks Beta to the Orders collection this morning.

  2. Caller

    Oh good, I was waiting for that. Can you add the sandbox base URL to it?

  3. Agent

    I've added a comment on the Webhooks Beta folder with the sandbox URL. Anything else you need for the test run?

How to connect Postman

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Postman

    From Integrations in the dashboard, choose Postman and enter the connection details from your Postman account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Postman actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up and update Postman while a call is live, and it can also post follow-up comments or create items once a call ends.

What do I need to connect Postman?

You need a Postman account with access to the workspaces you want the agent to use. Enter your own credentials in the Postman settings of your AgentCalls dashboard. Integrations are included from the Growth plan.

Can the agent change or delete my collections?

The agent works with the actions you allow in your connection. It can create, comment and fork items, and it reads your existing collections so callers get accurate answers.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Postman.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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