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Connect PostGrid to your AgentCalls agent and send mail from a phone call.

Connect PostGrid and your agent can verify addresses and send letters or postcards while a caller is still on the line. A customer asks for a quote, a renewal notice or a copy of an invoice, and the agent creates the mailing, confirms the recipient address, and tells the caller when it goes out. Your team gets the record in PostGrid without anyone logging in. Connect with your PostGrid account from the tool settings in your AgentCalls dashboard.

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What your agent can do with Postgrid

  • Verify and standardize a caller's mailing address during the call
  • Create and send a letter or postcard to a confirmed address
  • Create contacts in PostGrid from details collected on the call
  • Use saved mail templates so each letter stays on brand
  • Send mail after the call for follow-ups you choose to automate

Postgrid exposes 60 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound: mail a renewal notice

  1. Caller

    Hi, I didn't get my renewal letter for the shop lease. Can you send it again?

  2. Agent

    Sure. I see your account for Harbor Street Bakery. Can you confirm the mailing address you want it sent to?

  3. Caller

    It's 418 Mill Road, Suite 2, Bristol, BS1 4QD.

  4. Agent

    Thanks, that address checks out. I've sent the renewal letter. It should arrive in three to five business days.

Lookup: send a quote by post

  1. Caller

    Can you mail me a printed quote for the kitchen install? I'd rather have it on paper.

  2. Agent

    Of course. What's the best address to send it to?

  3. Caller

    1190 Cedar Avenue, Apartment 7, Dayton, Ohio 45402.

  4. Agent

    Got it. I've verified the address and sent your quote for $4,850 as a letter. You'll have it within a week.

Outbound: confirm a payment reminder

  1. Agent

    Hello, this is Sam calling from Greenfield Dental. Am I speaking with Ahmed Karim?

  2. Caller

    Yes, that's me.

  3. Agent

    Your balance of 320 dollars is still open. Would you like a printed statement mailed to your home address?

  4. Caller

    Yes, please send it to 72 Oak Lane, Austin, Texas 78704.

  5. Agent

    Thank you. The statement is in the mail today.

How to connect Postgrid

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Postgrid

    From Integrations in the dashboard, choose Postgrid and enter the connection details from your Postgrid account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Postgrid actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can verify an address and send a letter while the caller is on the line, or it can queue mail for a follow-up call or task you set up.

What do I need to connect PostGrid?

You need a PostGrid account. Sign in to your AgentCalls dashboard, open the integrations page, choose PostGrid and enter your credentials from the PostGrid settings.

Which plan includes this integration?

Integrations are included from the Growth plan. Mailing costs are billed by PostGrid according to your own PostGrid plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Postgrid.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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