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Give your phone agent POMA Grill context for every call.

Connect POMA Grill to AgentCalls and your agent can look up the documents and knowledge your team has indexed, so callers get accurate answers from your own material. During a call the agent can retrieve prompt-ready context, check whether a document has finished indexing, and confirm what has been stored. Add new files or public links to the index after the call, and let the agent track each ingestion job until it completes. Connect with your POMA Grill credentials from the tool's settings.

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What your agent can do with POMA Grill

  • Answer caller questions using context retrieved from your indexed documents
  • Check the status of an ingestion job and tell the caller when new material is ready
  • Look up document metadata by ID to confirm what a caller is referring to
  • Add a file or public link to your index after a call and track it until it is done
  • List failed bucket-ingest items so your team can follow up quickly

POMA Grill exposes 17 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a service policy

  1. Caller

    Hi, I'm calling about your cancellation policy for the spring package. Is there a fee if I cancel two days before?

  2. Agent

    Good question. Let me check the current policy document for you. Yes, cancellations made 48 hours before the appointment carry no fee, but within 48 hours there is a 25 dollar charge.

  3. Caller

    Okay, that's clear. Thanks.

  4. Agent

    You're welcome. Is there anything else I can help you with today?

New price sheet added after a call

  1. Agent

    Hi Maria, this is the Northside Dental team. I'm following up on the updated price sheet you asked about.

  2. Caller

    Yes, did you get it uploaded?

  3. Agent

    It was submitted this morning and is still being indexed. It should be ready within a few minutes, and I'll confirm once it's live.

  4. Caller

    Great, please call me back when it's ready.

Support question about a document

  1. Caller

    I received a welcome guide from you last month, but I can't find the section about warranty. Can you help?

  2. Agent

    Of course. I'll look up the welcome guide you were sent. The warranty section covers parts for twelve months and labor for six months from the install date.

  3. Caller

    Perfect, that's what I needed. Thank you.

How to connect POMA Grill

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect POMA Grill

    From Integrations in the dashboard, choose POMA Grill and enter the connection details from your POMA Grill account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the POMA Grill actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use POMA Grill during the call or after it?

Both. During a call your agent can retrieve context and check document status. After a call it can add new files or public links to your index and track the ingestion job until it finishes.

What do I need to connect POMA Grill?

You need an account with POMA Grill. Enter your own credentials from the POMA Grill settings in the AgentCalls dashboard. Sign-in is handled from there, and you can disconnect at any time.

Which plan includes this integration?

Integrations, including POMA Grill, are included from the Growth plan.

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Put your agent to work with POMA Grill.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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