Client asks if their server is up
- Caller
Hi, my site has been slow since this morning. Is the server running okay?
- Agent
Let me check that for you. The virtual machine for your site is running, and its CPU load has been high since about 8:40 this morning.
- Caller
Can you restart it?
- Agent
I can start a restart request for you. I'll note it on your account and our engineer will confirm once it's back up.