Connect Pilvio so your agent can check cloud resources during a call.

Pilvio is a cloud provider for virtual machines and object storage. With AgentCalls connected to Pilvio, your agent can look up the status of a server or storage bucket while someone is on the phone, and answer questions from your team or a client without waiting for an engineer. It can also trigger simple automation through the same connection. Your business connects Pilvio with its own credentials from the Pilvio settings, and the agent works within the access you grant.

What your agent can do with Pilvio

  • Check whether a virtual machine is running, stopped or under maintenance
  • Look up the size and usage of an object storage bucket
  • Start or stop a virtual machine on request, once you allow it
  • Trigger a defined automation task and confirm the result back to the caller

Pilvio exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks if their server is up

  1. Caller

    Hi, my site has been slow since this morning. Is the server running okay?

  2. Agent

    Let me check that for you. The virtual machine for your site is running, and its CPU load has been high since about 8:40 this morning.

  3. Caller

    Can you restart it?

  4. Agent

    I can start a restart request for you. I'll note it on your account and our engineer will confirm once it's back up.

Storage usage question from the office manager

  1. Caller

    How close are we to the storage limit on the backup bucket?

  2. Agent

    The backup bucket is at 412 GB of its 500 GB allocation, so about 82 percent full.

  3. Caller

    Thanks. Can you send that to Maya so she has it?

  4. Agent

    Done. I've sent the usage summary to Maya by email.

Outbound check after a maintenance window

  1. Agent

    Hi Daniel, this is a quick call about last night's maintenance on your cloud servers. All three virtual machines came back online at 2:15 am.

  2. Caller

    Good. Did the storage backups finish too?

  3. Agent

    Yes, the nightly backup to object storage completed at 3:02 am, with no errors recorded.

How to connect Pilvio

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Pilvio

    From Integrations in the dashboard, choose Pilvio and enter the connection details from your Pilvio account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Pilvio actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent work with Pilvio during the call or after it?

Both. During a call, your agent can look up the current state of your resources and answer the caller. After a call, it can log the outcome or trigger a follow-up task.

What do I need to connect Pilvio?

A Pilvio account and credentials created in the Pilvio settings. Sign in to the AgentCalls dashboard, open the Pilvio integration and enter your credentials. You control which actions the agent may take.

Which plan includes Pilvio?

Integrations, including Pilvio, are included from the Growth plan.

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Put your agent to work with Pilvio.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.