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Picnie for AgentCalls: generate images, PDFs and OCR during a call.

Connect Picnie to your AgentCalls agent and it can create branded images and PDFs from your templates, run text recognition on documents, and process images you already have. A caller can ask for a quote graphic, a flyer or a receipt, and your agent can produce it from a stored template and send it on. Connect your Picnie account once from your AgentCalls dashboard and your agent can use the actions you enable.

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What your agent can do with Picnie

  • Generate an image from a stored Picnie template with the details a caller gives you.
  • Create a set of images from a template group, such as a batch of event tickets or product cards.
  • Compress, convert or resize a public image before you send it on.
  • Add a text or logo watermark to a public image for a caller who asks for a branded version.
  • Run OCR on a document a caller refers to so your agent can read back key details.

Picnie exposes 19 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for a custom invoice image

  1. Caller

    Hi, I need the service summary for my order sent to me as an image, not a PDF.

  2. Agent

    Of course. Can I get the order number and your name so I can pull up the details?

  3. Caller

    Order 4471, under Hannah Brooks.

  4. Agent

    Thanks, Hannah. I have created your summary from our template. I will text the image to the number you are calling from now.

Event ticket batch for a booking

  1. Caller

    We booked the sunset cruise for twelve people on Saturday. Can you send tickets for everyone?

  2. Agent

    Yes. Please tell me the guest names, or the name of the group leader if you prefer.

  3. Caller

    Let's use the group name, Ramirez Party, and I will give you the twelve names by email.

  4. Agent

    Got it. I have generated the twelve tickets from our event template under Ramirez Party. They will be sent to the email on the booking within a few minutes.

Outbound follow-up with a flyer

  1. Agent

    Hello, this is the team at Coastal Dental calling about your spring whitening offer. Is now a good time?

  2. Caller

    Sure, go ahead.

  3. Agent

    I can make you a printable flyer with the offer and your appointment slot. Would you like me to create it and send it to your email?

  4. Caller

    Yes, that would help. Send it to the usual address.

  5. Agent

    Done. The flyer has been created from our spring template and sent to your inbox.

How to connect Picnie

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Picnie

    From Integrations in the dashboard, choose Picnie and enter the connection details from your Picnie account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Picnie actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can create or process an image during the call and confirm it is on its way, or run an action after the call ends, such as sending a document a caller asked for.

What do I need to connect Picnie?

You need a Picnie account with its own credentials. Sign in to the AgentCalls dashboard, open Tools, choose Picnie and enter your credentials. Your agent then uses only the actions you turn on.

Which plan includes this integration?

Tool integrations, including Picnie, are included from the Growth plan.

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Put your agent to work with Picnie.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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