NewsAPI

Give your phone agent live news and article search during every call.

Connect NewsAPI to AgentCalls and your agent can search and retrieve live articles from across the web while it is on the phone. A caller asks what is in the news about a topic, a supplier, or a competitor, and your agent looks it up and reads back the headlines that matter. Use it for quick research before a sales call, for staying current on your industry, or for answering customer questions about recent coverage. Your agent only searches the sources you allow and summarizes what it finds in plain language.

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What your agent can do with NewsAPI

Search live articles from across the web by keyword, topic or publication
Read back the top headlines and sources for a topic during a call
Look up recent coverage of a company, supplier or competitor before a sales call
Pull a short list of matching articles to text or email to the caller afterwards

NewsAPI exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks about recent coverage of their brand

Caller
Hi, I saw a story about Brightline Dental last week. Is that true?
Agent
Let me check the latest coverage for you. Give me one moment.
Agent
There are two articles from the past seven days. One is from the Riverside Herald on Tuesday about our new weekend hours, and the other is a local listing from Thursday. Neither mentions a complaint.
Caller
Okay, that's a relief. Can you text me the links?
Agent
Sure, I'll send both links to your number now.

Sales rep prepares before a call with a prospect

Caller
Can you tell me what's been in the news about Harlow Logistics this month?
Agent
Yes. Searching the last thirty days now.
Agent
Harlow announced a warehouse expansion in Dallas on the 3rd, and a trade publication ran a piece on their fleet electrification on the 12th. Both are positive. Do you want me to email you the summaries?
Caller
Yes, send them to my work email before 2 pm.

Outbound follow-up on a local market update

Agent
Hi Maria, this is Sam calling from Northgate Property Care. Do you have a minute to hear about a local development near your street?
Caller
Sure, what is it?
Agent
The city council approved a new park expansion on Elm Road last Monday. Local coverage says construction starts in March. Would you like the article sent over?
Caller
Yes, please. Send it to this number.

How to connect NewsAPI

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect NewsAPI
From Integrations in the dashboard, choose NewsAPI and enter the connection details from your NewsAPI account settings.
3
Choose the actions
In the agent editor, enable the NewsAPI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can search and read back results while the caller is on the line, and it can send links or summaries by text or email after the call ends.

What do I need to connect NewsAPI?

You need an account with NewsAPI. Copy your credentials from the NewsAPI settings, then paste them into the Tools section of your AgentCalls dashboard. The connection takes about two minutes.

Which AgentCalls plan includes NewsAPI?

Tool integrations, including NewsAPI, are included from the Growth plan and above.

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Put your agent to work with NewsAPI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.