Start free

Let your AgentCalls agent search your Needle collections while it talks to callers.

Needle lets you store your documents and data in collections and search them by meaning, not just keywords. Connect your Needle account to AgentCalls and your agent can check what it knows before it answers. It can look up the right document, confirm a policy, a price, or an opening hour from your own files, and tell the caller what it found. Your agent can also see which collections exist and what they contain, so it answers from your actual material instead of guessing.

Start freeSee pricing

What your agent can do with Needle

  • Search your Needle collections by meaning to answer caller questions from your own documents
  • Check a policy, price list, or service detail from your files during the call
  • List your collections and files so the agent knows what material is available
  • Check collection statistics to confirm that new documents have been indexed before relying on them

Needle exposes 16 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a return policy

  1. Caller

    Hi, I bought a jacket last week. Can I still return it if I've worn it?

  2. Agent

    Let me check our returns policy for you. One moment, please.

  3. Agent

    Yes, you can return worn items within 30 days, as long as the tags are still attached. Would you like me to send you the return form by text?

  4. Caller

    Yes, please. My number ends in 4417.

Caller asks for a service price

  1. Caller

    How much is a full brake inspection for a Honda Civic?

  2. Agent

    Let me look that up in our service price list.

  3. Agent

    A full brake inspection on a Civic is 85 dollars, and it includes pad measurements and a fluid check. Do you want to book a slot this Thursday?

  4. Caller

    Thursday morning works, around 10.

  5. Agent

    You're booked for Thursday at 10:00 AM. We'll see you then.

Outbound follow-up on a new product sheet

  1. Agent

    Hello, this is calling from Brightside Dental on behalf of Dr. Amina Yusuf. Is this Mr. Hassan?

  2. Caller

    Yes, speaking.

  3. Agent

    We added a teeth whitening option last month. I checked our treatment guide, and it's 240 dollars for one session. Would you like the details or a consultation?

  4. Caller

    Send me the details, and I'll think about it.

How to connect Needle

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Needle

    From Integrations in the dashboard, choose Needle and enter the connection details from your Needle account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Needle actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

Perplexity AICustomer supportPerplexity AI provides conversational AI models for generating human-like text responsesSerpApiSpreadsheets & databasesSerpApi provides a real-time API for structured search engine results, allowing developers to scrape, parse, and…FirecrawlAI, search & researchFirecrawl automates web crawling and data extraction, enabling organizations to gather content, index sites, and gain…TavilyAI, search & researchTavily offers search and data retrieval solutions, helping teams quickly locate and filter relevant information from…ExaSpreadsheets & databasesExa focuses on data extraction and search, helping teams gather, analyze, and visualize information from websites…ElevenLabsAI, search & researchCreate natural AI voices instantly in any language - perfect for video creators, developers, and businesses.

All AI, search & research integrations

Questions, answered.

Does the agent use Needle during the call or after it?

During the call. When a caller asks something that depends on your documents, your agent searches the relevant Needle collection and answers using what it finds.

What do I need to connect Needle?

A Needle account with your own credentials from the Needle settings. Sign in from the AgentCalls dashboard, add your Needle credentials under Integrations, and choose which collections the agent can use.

Which plan includes the Needle integration?

Integrations are included from the Growth plan. Needle is available on that plan and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Needle.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing