Confirming a customer integration is live
- Caller
Hi, I'm Priya from Bluewater Logistics. Is our Salesforce connection still working?
- Agent
Let me check that for you. One moment, Priya.
- Agent
Yes, your Salesforce connection is active and was last synced about two hours ago.
- Caller
Great, thanks. Can you run a sync so the new leads show up?
- Agent
Done. I've triggered the sync, and it should finish in a few minutes.