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Connect Mistral AI so your agent can answer questions and draft replies during calls.

Mistral AI provides language models that power text generation, summarization and classification. Connect your Mistral AI account and your agent can use those models during a call to answer product questions, summarize a customer's request, or draft a follow-up message. Your agent handles the conversation on the phone while Mistral AI handles the language work behind it. Connection uses your own credentials from Mistral AI's settings, so you stay in control of usage and billing.

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What your agent can do with Mistral AI

  • Answer detailed caller questions using your own product and service information
  • Summarize what a caller needs and save the summary to your notes
  • Draft a follow-up message or email for the caller after the call
  • Classify incoming requests so your agent routes them to the right team
  • Turn a rambling caller description into a clear, structured request

Mistral AI exposes 105 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks a product question

  1. Caller

    Hi, I want to know if your standing desk comes with a warranty and how long it lasts.

  2. Agent

    Good question. Every desk includes a five-year warranty on the frame and two years on the motor. Want me to send the full warranty terms to your email?

  3. Caller

    Yes please, send it to amir.k@example.com.

  4. Agent

    Done. The terms are on their way to amir.k@example.com now.

Summarizing a service request

  1. Caller

    My dishwasher is leaving water on the floor every morning and I think the seal is bad. I'm in the Maple Street flat and I need someone this week.

  2. Agent

    Thanks, Sarah. I've noted a leaking dishwasher at Maple Street, likely a seal issue, needed this week. Can I book a technician for Thursday between 9 and noon?

  3. Caller

    Thursday morning works.

  4. Agent

    Booked for Thursday, 9 to 12. You'll get a confirmation text shortly.

Outbound follow-up after a quote

  1. Agent

    Hi, this is calling from Harbor Dental about the quote you requested last week for the teeth whitening package. Do you have a minute?

  2. Caller

    Sure, I was still deciding.

  3. Agent

    No problem. The package is 240 pounds and includes two sessions. Would a Tuesday appointment suit you if you decide to go ahead?

  4. Caller

    Tuesday could work. I'll call back if I book.

How to connect Mistral AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Mistral AI

    From Integrations in the dashboard, choose Mistral AI and enter the connection details from your Mistral AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Mistral AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Mistral AI work during the call or only after?

Both. Your agent can use Mistral AI during a live call to answer questions and classify requests, and it can also prepare summaries or follow-up drafts once the call ends.

What do I need to connect Mistral AI?

You need an active Mistral AI account. Sign in to your AgentCalls dashboard, open the Mistral AI integration, and enter your own credentials from Mistral AI's settings.

Which plan includes this integration?

Integrations are included from the Growth plan. Mistral AI usage is billed through your own Mistral AI account.

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Put your agent to work with Mistral AI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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