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Connect Miro so your agent can find boards and update team whiteboards during calls.

Connect Miro to AgentCalls and your agent can look up boards, check who has access, and add or remove items while it is on the phone. A client can ask for the status of a project board, a team lead can have a sticky note added after a call, and your staff can get a board's members read back to them without logging in. Connect once from the AgentCalls dashboard by signing in to Miro. No setup beyond that.

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What your agent can do with Miro

  • Find boards by name, team, project or owner and read back the details
  • List who has access to a board before sharing it with a client
  • Create a new board with a name and description during a call
  • Add or remove sticky notes, shapes and documents on an existing board
  • Look up an app card item on a board to confirm what was recorded

Miro exposes 80 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for the status of a project board

  1. Caller

    Hi, I'm Dana from Northside Design. Can you check the board for the Harbor Street refit?

  2. Agent

    Of course, Dana. I found the Harbor Street Refit board. It was last updated yesterday by Priya, and it has 14 open items.

  3. Caller

    Who else has access to it?

  4. Agent

    Four people have access: you, Priya, Marcus and Lena. Do you want me to add the contractor?

Team lead asks to log a follow-up on the board

  1. Caller

    This is Tom at Lakeview Plumbing. Please add a note to the Q3 Jobs board that the Elm Road quote is approved.

  2. Agent

    Got it, Tom. I've added a sticky note to the Q3 Jobs board that reads: Elm Road quote approved, Tom, today. Anything else for that board?

  3. Caller

    No, that's everything. Thanks.

  4. Agent

    You're welcome. The note is on the board for the whole team to see.

Client asks for a new workshop board

  1. Caller

    Hi, we're booking a planning session for next Tuesday. Can you set up a board for it?

  2. Agent

    Sure. What name would you like for the board?

  3. Caller

    Call it Spring Menu Planning.

  4. Agent

    Done. I've created a new board called Spring Menu Planning with a short description. I can send the link to your email once the session is confirmed.

How to connect Miro

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Miro

    From Integrations in the dashboard, choose Miro and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Miro actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up boards, read members and add items while the caller is on the line, and it can also make changes after the call when you ask it to.

What do I need to connect Miro?

A Miro account with access to the boards you want the agent to use. Sign in to Miro from the AgentCalls dashboard and the connection is made in one click.

Which plan includes Miro?

Integrations, including Miro, are included from the Growth plan.

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Put your agent to work with Miro.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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