Give your phone agent live web search. Answer caller questions with current, sourced facts.

Linkup is a web search engine your agent can use during a call. When a caller asks about a supplier, a price, a store opening or a local rule, your agent searches the web through Linkup and answers in plain language. It can return a short natural answer with the sources behind it, so the facts are current and traceable. Connect your Linkup account once from the AgentCalls dashboard and your agent can start answering research questions on live calls.

What your agent can do with Linkup

  • Answer caller questions with current facts pulled from the web during the call
  • Return a short natural language answer with the sources it used
  • Choose how deep the search goes, from a quick check to a more thorough lookup
  • Get structured search results, so the agent can read out only what matters

Linkup exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a local regulation

  1. Caller

    Hi, I run a bakery in Leeds. Do I need a separate license to sell cakes with alcohol in them?

  2. Agent

    Good question. Let me check the current rules for that. One moment, please.

  3. Agent

    Based on current guidance, you need an alcohol license for selling alcohol-infused cakes, and a temporary event notice may cover one-off orders. I can send you the source link by text if you like.

  4. Caller

    Yes, please send it. Thanks.

Caller compares a supplier price

  1. Caller

    What's the going rate for commercial espresso machine servicing in Austin? I got a quote of 400 dollars and want to know if it's fair.

  2. Agent

    Let me look that up. Typical service calls in Austin are usually between 150 and 300 dollars, depending on the model and whether parts are included.

  3. Agent

    So 400 is on the high side for a standard service. If the quote includes a full descale and parts, it may be reasonable. Would you like me to book you a call with our technician to compare?

  4. Caller

    Sure, Thursday afternoon would work.

Caller asks about opening hours of a holiday

  1. Caller

    Are you open on the public holiday next Monday? I want to bring the family in.

  2. Agent

    Let me check the holiday schedule for you. The Gulf public holiday is confirmed for that date, so we are closed on Monday, but we open again on Tuesday at 9 in the morning.

  3. Caller

    Perfect, I'll come in Tuesday then.

  4. Agent

    Great. I have noted a family visit for Tuesday. Is there anything else I can help you with today?

How to connect Linkup

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Linkup

    From Integrations in the dashboard, choose Linkup and enter the connection details from your Linkup account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Linkup actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent search during the call or after it?

Your agent can search during the call. It runs a lookup when a caller asks a question, then answers in the same conversation. It can also send a source link by text afterwards.

What do I need to connect Linkup?

You need your own Linkup account. Copy the credentials from your Linkup settings and sign in from the AgentCalls dashboard to connect it. Integrations are included from the Growth plan.

How current are the answers?

Answers come from a live web search at the time of the call, so they reflect what is published now. For critical decisions, ask the agent to send the sources so you can confirm them.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Linkup.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.