Detect languages and check English text for profanity during live calls with Linguin AI.

Connect Linguin AI and your agent can check what language a caller is speaking and screen English text for profanity while the call is live. It can also confirm your remaining daily quota before running a check, so you know the account has room. Use it to route callers by language, flag unsafe messages before they reach your team, and keep a clear record of each check. Connect your Linguin AI account from the tools settings in your AgentCalls dashboard and the agent can use these actions on your calls.

What your agent can do with Linguin AI

  • Identify the likely language of what a caller says and route them to the right team
  • Check English text for profanity before a message is passed on or saved
  • Screen several English messages at once and return results in the order they were sent
  • Confirm today's remaining detection quota before your agent runs a check
  • Look up the language codes Linguin AI supports to match callers to your team's languages

Linguin AI exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Routing an inbound caller by language

  1. Caller

    Hi, I'm calling about my order. Is there someone who speaks Spanish?

  2. Agent

    Of course. I'll check which language you're using so I can connect you with the right person.

  3. Agent

    Thanks for waiting. I've confirmed Spanish, so I'm transferring you to Lucia on our Spanish-speaking support team now.

Screening a message before it is saved

  1. Caller

    Can you pass a note to the owner? I want to tell them the last visit was a total waste of time.

  2. Agent

    Sure. Let me check the note first so it reaches the team clearly.

  3. Agent

    Your note is saved and the owner will see it this afternoon. Is there anything else I can add for you?

Batch check on a follow-up list

  1. Agent

    Good morning, this is the Brightside Dental follow-up line. I'm checking in about your cleaning on Thursday, March 14 at 10:30 AM.

  2. Caller

    Oh, yes. Could you move it to Friday instead?

  3. Agent

    Of course. Friday, March 15 at 10:30 AM is open, and I've updated your booking. You'll get a text confirmation shortly.

How to connect Linguin AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Linguin AI

    From Integrations in the dashboard, choose Linguin AI and enter the connection details from your Linguin AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Linguin AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does this work during the call or after it?

Both. Your agent can detect languages and check text for profanity while the call is live, and it can also run checks on messages or transcripts after the call ends.

What do I need to connect Linguin AI?

You need an active Linguin AI account. Copy your credentials from the tool's settings and sign in from the AgentCalls dashboard. Your agent then uses the connection on your calls.

Which plan includes this integration?

Linguin AI is included from the Growth plan. Profanity checks work on English text only, so calls in other languages will be routed by language rather than screened for profanity.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Linguin AI.

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