Let your AgentCalls agent create tasks and update Leiga projects during calls.

Leiga keeps your projects, tasks and team moving. With the Leiga integration, your AgentCalls agent can work inside it while it talks to customers and staff. It can look up the status of a task, create a new task from a request, assign it to the right teammate, and add a note with the details of the call. Your team sees the update in Leiga right away, without anyone having to type it up after the call. You connect your own Leiga account from its settings, and you decide what the agent is allowed to touch.

What your agent can do with Leiga

  • Create a new task in Leiga from a request made during a call
  • Look up the status of an existing task or project and read it back to the caller
  • Assign a task to a teammate and set a due date
  • Add a call summary as a note on the relevant task
  • Update task status when a customer confirms or a job is finished

Leiga exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound request for a new task

  1. Caller

    Hi, this is Maria Lopez from Brightline Interiors. We need the living room sample photos added to the Harbor Street project.

  2. Agent

    Of course, Maria. I've created a task called Living room sample photos on the Harbor Street project and assigned it to Daniel. It's due this Friday. Is that okay?

  3. Caller

    Friday is fine. Thanks.

  4. Agent

    Great. I've also added a note with today's call so Daniel has the context.

Status lookup during a call

  1. Caller

    Can you tell me where the kitchen refit is? I'm Tom Reyes, the client on that job.

  2. Agent

    Hello Tom. The kitchen refit is in progress. The cabinet install task is complete, and the countertop template is scheduled for Thursday at 10 in the morning.

  3. Caller

    Perfect, that works for me.

  4. Agent

    Thanks, Tom. I've added a note that you confirmed Thursday at 10.

Outbound update after a job is finished

  1. Agent

    Hi Sarah, this is the AgentCalls assistant for Northway Plumbing, calling about the bathroom repair at your flat.

  2. Caller

    Oh hi. Is it finished?

  3. Agent

    It is. I've marked the task as complete in Leiga. Would you like a copy of the invoice sent to your email?

  4. Caller

    Yes, please send it over.

  5. Agent

    Done. I've also logged that the invoice was requested.

How to connect Leiga

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Leiga

    From Integrations in the dashboard, choose Leiga and enter the connection details from your Leiga account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Leiga actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent work with Leiga during the call or after it?

Both. Your agent can read and update Leiga while the call is happening, so the caller hears the answer straight away. It can also add a summary note once the call ends.

What do I need to connect Leiga?

You need an account with Leiga and its credentials, which you enter from Leiga's settings. Then sign in to the AgentCalls dashboard and connect it. You choose which actions the agent can take.

Which plan includes the Leiga integration?

Integrations, including Leiga, are included from the Growth plan.

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