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Ask your phone agent about LaunchDarkly flags, projects and teams while you talk.

AgentCalls connects to LaunchDarkly with your own credentials, so your agent can look up projects, environments, flags and teams during a call. Your team can check the state of a release or find who owns a project without opening a dashboard. Your agent reads and reports; changes stay under your team's control.

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What your agent can do with LaunchDarkly

  • List projects and environments so callers get the right project key and name
  • Look up teams and custom roles for access questions
  • List code reference repositories linked to a project
  • Check and report on flag trigger workflows for a given environment
  • Send a summary of findings to your team after the call

LaunchDarkly exposes 248 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question from an engineering lead

  1. Caller

    Hi, this is Priya Nair. Can you tell me which environments exist for the checkout project?

  2. Agent

    Sure, Priya. The checkout project has three environments: staging, production, and a load-test environment.

  3. Caller

    Thanks. Which team owns that project?

  4. Agent

    It is owned by the Payments Platform team. I can send you the team contact details by email if you want them.

Access review over the phone

  1. Caller

    We are doing our quarterly access check. Which custom roles do we have set up right now?

  2. Agent

    You have six custom roles. Four are for read-only auditors, one is for release managers, and one is for contractors.

  3. Caller

    Good. Can you confirm the contractor role is still active?

  4. Agent

    Yes, the contractor role is active. I have noted the check and will add it to your summary email.

Follow-up call about a release trigger

  1. Agent

    Hello, this is calling for Tom Reyes at Brightline Software. Your scheduled flag trigger for the new search ranking in production is set for 9:00 tomorrow. Do you want to keep it?

  2. Caller

    Yes, keep it. Please confirm the time is still 9:00 Eastern.

  3. Agent

    Confirmed, 9:00 Eastern tomorrow. I will send a reminder to the release channel this evening.

How to connect LaunchDarkly

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect LaunchDarkly

    From Integrations in the dashboard, choose LaunchDarkly and enter the connection details from your LaunchDarkly account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the LaunchDarkly actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with LaunchDarkly during the call or after it?

Both. During a call, your agent can look up projects, environments, teams and roles. After a call, it can send a summary of what was discussed to your team.

What do I need to connect LaunchDarkly?

You need an account with LaunchDarkly. Sign in to the AgentCalls dashboard, choose LaunchDarkly, and enter the credentials from your LaunchDarkly settings.

Which plan includes LaunchDarkly?

Tool integrations, including LaunchDarkly, are included from the Growth plan.

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Put your agent to work with LaunchDarkly.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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