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Developer & IT tools

IQAir AirVisual

Let your agent answer air quality questions from live IQAir AirVisual data on every call.

Callers ask how the air is today, whether it is safe for a run, or what the forecast looks like for the weekend. Your agent can look up current air quality and forecasts for a city, or for the nearest station to a caller's location, using IQAir AirVisual. It can also pull historical readings when a customer asks how conditions have changed. Connect your IQAir AirVisual account once and your agent uses it during the call.

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What your agent can do with IQAir AirVisual

  • Give current air quality and pollution levels for any supported city
  • Share air quality forecasts for the next days when callers plan ahead
  • Find the nearest monitoring station from a caller's location
  • Pull historical AQI readings to answer questions about trends
  • List supported countries, states and cities to confirm a location before answering

IQAir AirVisual exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks if it is safe to run outside

  1. Caller

    Hi, I run a small fitness studio in Austin. Is the air good enough for an outdoor class this evening?

  2. Agent

    Let me check. Which city and state are you in, so I can confirm the location first?

  3. Caller

    Austin, Texas, United States.

  4. Agent

    Current air quality in Austin is moderate, with an AQI of 62. The forecast shows it improving after 6 pm, so an evening class should be fine.

Customer checks air quality near a job site

  1. Caller

    We have a crew working near the port in Long Beach. What is the air like there right now?

  2. Agent

    I can check the nearest monitoring station to that area. Can you share the street address or the nearby coordinates?

  3. Caller

    It is around 33.75 and minus 118.19.

  4. Agent

    The nearest station reports an AQI of 88, which is unhealthy for sensitive groups. I would suggest masks for anyone with breathing issues on site this afternoon.

Follow-up call about last week's readings

  1. Agent

    Hello, this is a quick follow-up from your clinic in Leeds. You asked about air quality trends last week. Is now a good time?

  2. Caller

    Yes, go ahead. Did the readings get worse on Thursday?

  3. Agent

    They did. The historical data shows the AQI rose to 74 on Thursday afternoon and dropped back to 41 by Friday morning.

How to connect IQAir AirVisual

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect IQAir AirVisual

    From Integrations in the dashboard, choose IQAir AirVisual and enter the connection details from your IQAir AirVisual account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the IQAir AirVisual actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use IQAir AirVisual during the call or only afterwards?

During the call. When a caller asks about air quality, your agent looks up the data in real time and answers while the caller is still on the line.

What do I need to connect IQAir AirVisual?

An IQAir AirVisual account with API access. Enter your own credentials in the tool's settings from the AgentCalls dashboard. Integrations are included from the Growth plan.

Which locations are covered?

Your agent can check any country, state or city that IQAir AirVisual supports. It can list supported locations first, so callers get accurate answers for their area.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with IQAir AirVisual.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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