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Developer & IT tools

IPGeolocation.io

Give your agent live IP, timezone and security lookups during a call.

Connect IPGeolocation.io to AgentCalls and your agent can look up geolocation, timezone, ASN and threat data while it talks to a caller. A customer can ask where a login came from, your agent checks it and answers. It can convert a time between cities for a scheduling question, or pull sunrise and sunset for an outdoor job. Lookups run during the call, and results can be logged to your records afterward.

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What your agent can do with IPGeolocation.io

  • Look up the location and timezone of an IP address or domain while the caller is on the line
  • Convert a time between two cities or airports so callers get the right local time
  • Check an IP address for threat signals before your team acts on a report
  • Pull sunrise, sunset and golden-hour times for a location and date
  • Identify the network owner of an IP address through its ASN record

IPGeolocation.io exposes 13 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a suspicious login

  1. Caller

    Hi, I got an email about a login to my account from somewhere in Lagos. I didn't travel. What's going on?

  2. Agent

    I can check that for you. Can you read me the IP address from the login alert?

  3. Caller

    It's 102.89.34.17.

  4. Agent

    Thanks. That address is registered in Nigeria with an internet provider in Lagos, and it is flagged for suspicious activity. I'd recommend changing your password now. I can also send you a short checklist by text.

Scheduling across time zones

  1. Caller

    I'd like a call with your team at 9 am my time. I'm in Dubai.

  2. Agent

    Let me convert that for you. 9 am in Dubai is 6 am in London on Thursday, March 12.

  3. Caller

    Perfect, can you book it for Thursday at 9 Dubai time?

  4. Agent

    Done. I've booked Thursday at 9:00 am Gulf Standard Time with Sarah Mitchell. You'll get a confirmation email shortly.

Outbound follow-up on a site visit

  1. Agent

    Hi Daniel, this is Ana from Northside Roofing. I'm calling about your inspection on Saturday.

  2. Caller

    Oh hi. What time will you get there? I'm not sure if I need to be home.

  3. Agent

    Sunrise is at 6:12 am that day, so we'll arrive around 8:30 am, and the light is good for photos of the roof. You'll need to be home for about 20 minutes.

  4. Caller

    Great, I'll be there.

How to connect IPGeolocation.io

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect IPGeolocation.io

    From Integrations in the dashboard, choose IPGeolocation.io and enter the connection details from your IPGeolocation.io account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the IPGeolocation.io actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the lookup work during the call or after it?

It works during the call. Your agent runs the lookup while the caller is still on the line and reads the result back. Results can also be saved to your tools after the call.

What do I need to connect IPGeolocation.io?

You need an IPGeolocation.io account and your credentials from its settings. Sign in from the AgentCalls dashboard and add the connection under Tools. Integrations are included from the Growth plan.

Are lookups limited by my IPGeolocation.io credits?

Yes. Each lookup uses credits in your IPGeolocation.io account, so check your plan there. Bulk lookups and ASN data use more credits than a single geolocation check.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with IPGeolocation.io.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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