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Connect Humanloop and let your agent check projects and experiments during calls.

Connect Humanloop to AgentCalls with your own credentials from Humanloop settings. During a call, your agent can look up the projects and experiments in your organization, check recent sessions for a project, and create a new project when a client asks for one. Callers get quick answers on the phone, and your team keeps the same records they already use. Deleting a project stays under your control, so the agent only removes one when you explicitly allow it.

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What your agent can do with Humanloop

  • Look up the experiments and their status for a specific project
  • Check recent sessions for a project by page and size
  • Create a new project with a name and description during a call
  • Confirm project details back to the caller after each change

Humanloop exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks for project status

  1. Caller

    Hi, this is Daniel Reyes from Northwind Labs. Can you tell me where our summarization project stands?

  2. Agent

    Of course. Which project ID should I check, Daniel? It starts with pr.

  3. Caller

    It's pr_8f21, the one we started in March.

  4. Agent

    Thanks. It has three experiments. Two are complete and one is still running, with a configuration update made on the 12th.

Request for a new project

  1. Caller

    Hello, we'd like to set up a fresh project for the support chatbot pilot.

  2. Agent

    I can create that in Humanloop now. What name would you like to use?

  3. Caller

    Call it Support Chatbot Pilot Q3, with a short note that it covers the refund flow.

  4. Agent

    Done. Support Chatbot Pilot Q3 is created with that description. I'll send you the project ID by email.

Follow-up on recent activity

  1. Caller

    Hi, it's Priya from Brightpath. Have there been many sessions on our onboarding project this week?

  2. Agent

    Let me check. Could you give me the project ID so I pull the right one?

  3. Caller

    Sure, it's pr_3c90.

  4. Agent

    There are 42 sessions on the first page of recent results. The latest was about an hour ago. Would you like the next page?

How to connect Humanloop

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Humanloop

    From Integrations in the dashboard, choose Humanloop and enter the connection details from your Humanloop account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Humanloop actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or after it?

Both. Your agent can look up projects, experiments and sessions while the caller is on the line, and it can create a project during the call. Each action is logged so you can review what was done.

What do I need to connect Humanloop?

You need a Humanloop account with the credentials from its settings page. Sign in to the AgentCalls dashboard, open Integrations, and add Humanloop with your credentials. Integrations are included from the Growth plan.

Can the agent delete projects?

Deleting a project is permanent, and it removes all linked sessions, datapoints and evaluations. The agent can only do this if you enable that action in your settings, and it confirms with the caller first.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Humanloop.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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