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Turn calls and recordings into subtitles and transcripts with Happy Scribe.

Connect Happy Scribe to your agent and it can start a transcription, check the status of a job, export subtitles and look up your account usage. Your team can send a recording link during a call and get a transcript back without leaving the phone. Connect your Happy Scribe account in a few steps from the AgentCalls dashboard.

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What your agent can do with Happy Scribe

  • Start a transcription from a publicly accessible recording link during a call
  • Create subtitles for a video file and send the finished subtitle file by email
  • Check whether a transcription is complete and tell the caller when it is ready
  • Look up supported languages before confirming a job, so the agent never guesses a code
  • Check account usage and plan status when a customer asks how much credit is left

Happy Scribe exposes 19 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller requests a transcript of a recorded interview

  1. Caller

    Hi, I recorded a client interview yesterday and need a written transcript. Can you help?

  2. Agent

    Of course. Can you send me the link to the recording? I'll start the transcription now.

  3. Caller

    Sure, it's a shared link from my drive. Here it is.

  4. Agent

    Thanks. The transcription is running. It usually finishes within the hour, and I'll send the text to your email when it's ready.

Subtitle order for a short promo video

  1. Caller

    We need English subtitles on our 90-second promo video by Friday.

  2. Agent

    I can set that up. Is the video file publicly accessible from a link?

  3. Caller

    Yes, it's on our website's media page.

  4. Agent

    Got it. I've created the subtitle job for the promo video in English. Once it's done, I'll export the file and send it to your inbox.

Follow-up on a pending transcription

  1. Caller

    Hi, did the transcription for the Tuesday podcast episode finish?

  2. Agent

    Let me check. Yes, it finished at 3:40 this afternoon. The transcript is ready, and I can export the subtitle file if you need it.

  3. Caller

    Perfect, please export it as an SRT file.

  4. Agent

    Done. The SRT file has been sent to your email.

How to connect Happy Scribe

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Happy Scribe

    From Integrations in the dashboard, choose Happy Scribe and enter the connection details from your Happy Scribe account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Happy Scribe actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the Happy Scribe integration work during the call or after it?

Both. Your agent can start jobs, check status and look up information while you are on the phone. Finished transcripts and subtitle files can be sent to you afterwards by email.

What do I need to connect Happy Scribe?

You need a Happy Scribe account. Sign in to the AgentCalls dashboard, open Integrations, choose Happy Scribe and connect it with your credentials from the Happy Scribe settings. Integrations are included from the Growth plan.

Can the agent delete transcriptions?

Only when you ask it to, and only after it confirms the transcription ID. You can limit which actions your agent is allowed to take in the dashboard.

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Put your agent to work with Happy Scribe.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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