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Connect Griptape so your agent can run your AI assistants during a call.

Connect your Griptape account and your agent can work with your assistants while a caller is on the line. It can look up which assistants you have, start a run with the details the caller gives, and check on its progress. If a run fails, the agent can read the error and tell the caller what happens next. Each action uses the Griptape account you connect, so the agent only reaches the assistants you already manage in Griptape.

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What your agent can do with Griptape

  • Look up the assistants and recent runs in your Griptape account
  • Start an assistant run using details the caller gives during the call
  • Check the status of a run and report progress to the caller
  • Read error details from a failed run and flag it for your team
  • Cancel a run that should no longer continue

Griptape exposes 143 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Research request from a client

  1. Caller

    Hi, I need a summary of the three competitor pricing pages we looked at last week. Can someone run that?

  2. Agent

    Of course. I'll start the research assistant on those three pages now. Can you confirm the company names?

  3. Caller

    Brightline, Vantor and Oxa Works.

  4. Agent

    Thanks. The run has started. I'll text you the summary as soon as it finishes, usually within ten minutes.

Checking on a run

  1. Caller

    Did the contract review run finish? It was started this morning.

  2. Agent

    Let me check. The run finished at 10:42 and completed without errors. Would you like me to send the output to your email?

  3. Caller

    Yes, please send it to priya@northgate.co.

  4. Agent

    Done. The output is on its way to priya@northgate.co.

Failed run follow-up

  1. Caller

    We got a message that the monthly report run failed. What went wrong?

  2. Agent

    I looked at the error details. The source spreadsheet was missing the March tab, so the assistant could not finish. I've flagged it for your team.

  3. Caller

    Okay, can you restart it once the tab is back?

  4. Agent

    Yes. I'll start a new run as soon as your team confirms the tab is restored.

How to connect Griptape

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Griptape

    From Integrations in the dashboard, choose Griptape and enter the connection details from your Griptape account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Griptape actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can start runs, check progress and read results while the caller is still on the line, and it can follow up after the call once a run finishes.

What do I need to connect Griptape?

You need a Griptape account. Enter your Griptape credentials from its settings in the AgentCalls dashboard, then sign in to finish the connection. Your agent can then reach the assistants in that account.

Which plan includes Griptape?

Integrations, including Griptape, are included from the Growth plan.

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Put your agent to work with Griptape.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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