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Gradium voices and pronunciation, working on your calls. Connect Gradium to AgentCalls.

Connect Gradium to your AgentCalls agent and it can use the voices and pronunciation rules you already set up. Your agent can pick the right voice for a call, look up how a product or name should be said, and check your Gradium balance or usage when you ask. Connect with the credentials from your Gradium settings. Integrations are included from the Growth plan.

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What your agent can do with Gradium

  • Pick a voice from your Gradium voices or the public catalog before a call starts
  • Apply your pronunciation dictionary so brand names, product codes and local place names sound right
  • Check remaining Gradium credits and say when a top-up is needed
  • Read usage totals for sessions, minutes and credits for a quick status update

Gradium exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming how a name is pronounced

  1. Caller

    Hi, I'm calling about my order for the Qasr Al Noor cushions. Who am I speaking with?

  2. Agent

    You're speaking with Layla at Noor Home. Thanks for calling. Is it still the order placed on Tuesday?

  3. Caller

    Yes, that one.

  4. Agent

    Great. It ships tomorrow morning, and you'll get a tracking link by text.

Booking a callback with a specific voice

  1. Caller

    Can I get a call back this afternoon about the Riverside lease?

  2. Agent

    Of course. Would 3:30 pm London time work for you?

  3. Caller

    3:30 is good.

  4. Agent

    Booked. Sarah from our leasing team will call you from the main line at 3:30.

Outbound reminder with usage check

  1. Agent

    Hello, this is a reminder from Brightline Clinic. Your appointment with Dr. Hassan is tomorrow at 10:15 am. Can you still make it?

  2. Caller

    Yes, I'll be there.

  3. Agent

    Perfect. See you tomorrow. Have a good evening.

How to connect Gradium

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Gradium

    From Integrations in the dashboard, choose Gradium and enter the connection details from your Gradium account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Gradium actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. Your agent can use Gradium while a call is live, for example to choose a voice or apply a pronunciation rule. It can also read usage and credit data for follow-up tasks.

What do I need to connect Gradium?

You need a Gradium account and its credentials from your Gradium settings. Then sign in to your AgentCalls dashboard and add Gradium under Tools. Integrations are included from the Growth plan.

Can my agent change my pronunciation dictionaries?

Yes. The agent can create, read and delete pronunciation dictionaries you have connected, so you can add new brand or product terms without opening the Gradium console.

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Put your agent to work with Gradium.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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