Start free

Post, reply and manage Google Chat spaces from your AgentCalls phone agent.

Connect Google Chat and your agent can work inside your team's spaces during a call. It can post a message to a space, add a reaction, create a new space for a project, or add and remove members. Callers hear a quick confirmation and your team sees the update in Chat straight away. Connect with your own credentials from Google Chat settings. Integrations are included from the Growth plan.

Start freeSee pricing

What your agent can do with Google Chat

  • Post a message or reply in a Google Chat space while the call is still running
  • Create a new space for a project or customer and add the right people to it
  • Add or remove members from a space when staffing or access changes
  • React to messages with an emoji to confirm a request was received
  • Delete a message that was posted in error or is no longer needed

Google Chat exposes 46 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking request logged to the team space

  1. Caller

    Hi, I'd like to book a delivery window for Thursday morning, if that's possible.

  2. Agent

    Of course. I can do Thursday between 9 and 11. Shall I hold the 9:30 slot for you under Maria Lopez?

  3. Caller

    Yes, that works. Thank you.

  4. Agent

    Done. I've posted the booking in the Dispatch space so the team sees it. Have a good day, Maria.

Customer asks for an update on a open issue

  1. Caller

    Can someone tell me where the invoice dispute with Harbor Foods stands?

  2. Agent

    I can see it's still open with accounts. I've posted a note in the Finance space asking for an update, and I'll reply here with what they say.

  3. Caller

    Please do. I need an answer before Friday.

  4. Agent

    Understood. I've marked your request with a reaction so the team knows it's urgent. You'll get a call back by Thursday afternoon.

Outbound follow-up for a new project room

  1. Agent

    Hello, this is calling from Brightline Studio about the signage job. We've set up a shared space so the designers can reach you directly.

  2. Caller

    Oh great, what do I need to do?

  3. Agent

    Nothing more than accepting the invite. I've added you to the Riverside Signage space and posted the proof for review there.

  4. Caller

    Perfect, I'll check it this afternoon.

How to connect Google Chat

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Google Chat

    From Integrations in the dashboard, choose Google Chat and enter the connection details from your Google Chat account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Google Chat actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

SlackVerifiedMessaging & team chatSlack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their…SlackbotMessaging & team chatSlackbot gives agents workspace-wide read access to a Slack workspace on behalf of the installing user - search…DiscordMessaging & team chatAn instant messaging and VoIP social platform.FigmaMessaging & team chatA collaborative interface design tool.WrikeMessaging & team chatWrike is a project management and collaboration tool offering customizable workflows, Gantt charts, reporting, and…Microsoft TeamsMessaging & team chatMicrosoft Teams integrates chat, video meetings, and file storage within Microsoft 365, providing virtual collaboration…

All Messaging & team chat integrations

Questions, answered.

Does the agent post to Chat during the call or afterwards?

Both are possible. Your agent can post, reply or react to a message while the call is still running, so the team sees updates in real time.

What do I need to connect Google Chat?

You need a Google Chat account with the right permissions in your Google Workspace. Sign in from the AgentCalls dashboard and connect using your own credentials from the Google Chat settings.

Which plan includes Google Chat?

Google Chat is included from the Growth plan, along with all other integrations.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Google Chat.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing