Geokeo for AgentCalls: turn addresses into coordinates and back during a call.

Connect Geokeo to your agent and it can look up a location while the caller is on the line. Ask for a street address and get coordinates, or share a location and get the matching address. Useful for dispatch, delivery areas, service zones and confirming where a customer is. Your agent uses your own Geokeo account, so lookups count against your own daily allowance.

What your agent can do with Geokeo

  • Convert a spoken address or place name into coordinates and a structured address during a call
  • Turn latitude and longitude into a readable street address for the caller to confirm
  • Check whether a caller's address falls inside your service area before booking
  • Read back the verified address so the caller can confirm it before you dispatch

Geokeo exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a delivery address before booking

  1. Caller

    Hi, I'd like a delivery to 214 Harrow Road, London, this Thursday.

  2. Agent

    Thanks. Let me check that address. I have 214 Harrow Road, London W9 2HP. Is that correct?

  3. Caller

    Yes, that's the one.

  4. Agent

    Great, that's inside our delivery area. What time suits you on Thursday?

Finding the address from a location pin

  1. Caller

    I'm standing outside your shop but I can't find the number. My location says 25.2048, 55.2708.

  2. Agent

    Let me look that up. That's Al Fahidi Street in Dubai, near the Al Fahidi Metro station. Is that where you are?

  3. Caller

    Yes, right across from the mosque.

  4. Agent

    Perfect. Our entrance is 12 Al Fahidi Street. I'll have someone come down to meet you.

Outbound check on a service visit

  1. Agent

    Hello, this is Maya calling from Ridgeway Plumbing about your visit on Tuesday. Am I speaking with Daniel Price?

  2. Caller

    Yes, speaking.

  3. Agent

    I have your address as 88 Elm Court, Bristol. Is that still right, or has anything changed?

  4. Caller

    No, that's correct. Same place.

  5. Agent

    Thanks, Daniel. We'll see you Tuesday morning.

How to connect Geokeo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Geokeo

    From Integrations in the dashboard, choose Geokeo and enter the connection details from your Geokeo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Geokeo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does Geokeo work during the call or after it?

It works during the call. Your agent can look up an address or coordinates while the caller is still on the line and read the result back to confirm.

What do I need to connect Geokeo?

You need your own Geokeo account. Copy your credentials from the Geokeo settings and sign in from the AgentCalls dashboard. The connection takes a few minutes.

Which plan includes Geokeo?

Integrations, including Geokeo, are included from the Growth plan. Geokeo's free tier gives 2,500 requests a day, which is enough for most small businesses.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Geokeo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.