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Give callers instant directions, addresses and service areas with Geoapify and your agent.

Connect Geoapify to AgentCalls and your agent can look up locations while it talks to a caller. It can confirm a street address, find coordinates for a job site, estimate how far a technician is from a customer, or check whether a postcode falls inside your service area. Your agent uses your own Geoapify credentials, so usage and limits stay under your account.

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What your agent can do with Geoapify

  • Confirm a caller's address as they spell it, with autocomplete suggestions
  • Turn an address into coordinates for dispatch, delivery or job-site notes
  • Check whether a location falls inside your service area or a local boundary
  • Estimate drive time or distance from your depot to a customer's address
  • Find the approximate location of a caller from their IP address for routing

Geoapify exposes 25 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking a plumber with address confirmation

  1. Caller

    Hi, I need someone to look at a leak. The address is 42 Harcourt Road, Leeds.

  2. Agent

    Thanks. I found 42 Harcourt Road, Leeds LS6 2AB. Is that the right one?

  3. Caller

    Yes, that's it. Can someone come tomorrow morning?

  4. Agent

    We have a slot at 9:30 tomorrow. I've booked it and noted the location for the engineer.

Checking service area for a delivery

  1. Caller

    Do you deliver to Hamilton Park in Dubai Marina?

  2. Agent

    Let me check that for you. Hamilton Park is within our delivery zone, about 14 minutes from our warehouse by car.

  3. Caller

    Great. What's the delivery fee?

  4. Agent

    Delivery to that area is 25 dirhams, and orders over 150 dirhams ship free.

Following up with an estimated arrival

  1. Agent

    Hello, this is Sarah calling from Carter Electric about your appointment this afternoon.

  2. Caller

    Oh, is the technician on the way?

  3. Agent

    Yes, he left our Camden office a few minutes ago and is about 20 minutes away. Would you like a text when he is close?

  4. Caller

    Yes please, that would help.

How to connect Geoapify

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Geoapify

    From Integrations in the dashboard, choose Geoapify and enter the connection details from your Geoapify account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Geoapify actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Geoapify during the call or after it?

During the call. When a caller gives an address or asks about a location, your agent can look it up in Geoapify and use the result right away to confirm details, check coverage or book an appointment.

What do I need to connect Geoapify?

You need a Geoapify account and your own credentials from its settings. Sign in from the AgentCalls dashboard, add the credentials under Integrations, and choose which lookups your agent may use.

Which plan includes Geoapify?

Integrations, including Geoapify, are included from the Growth plan. Usage counts against your own Geoapify account and its limits.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Geoapify.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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