Give your agent live exchange rates and currency conversion on every call with Fixer.io.

Fixer.io provides current and historical foreign exchange rates. Connect your Fixer.io account to AgentCalls and your agent can quote a price in another currency while a caller is still on the line. It can convert an amount, check today's rate, or look up a past rate for an invoice or refund question. Your agent uses the rates from your own Fixer.io account, so the numbers it quotes match the source you already trust. Set it up once from the AgentCalls dashboard and it works on inbound and outbound calls.

What your agent can do with Fixer.io

  • Convert an amount between two currencies during a call, for quotes and price checks
  • Look up the latest exchange rate for a currency pair the caller asks about
  • Pull a historical rate for a specific date to answer invoice or refund questions
  • Quote a converted total for a booking or order in the caller's own currency
  • Connect with your own Fixer.io credentials from the tool's settings

Fixer.io exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Quote a price in dollars for a UK caller

  1. Caller

    Hi, I'm calling from London. What would the £450 package cost in US dollars today?

  2. Agent

    Sure. Let me convert that for you. At today's rate, £450 comes to about $585 US dollars.

  3. Caller

    Great, can you hold a place for me for Friday?

  4. Agent

    Of course. I've reserved the package for Friday at 10 AM and sent the total to your email.

Check a past rate for a refund

  1. Caller

    I paid you 2,000 euros on March 3rd and I want to know the dollar value for my records.

  2. Agent

    Let me check the historical rate for that date. On March 3rd, 2,000 euros converted to about $2,170.

  3. Caller

    Thanks. Can you add that note to my invoice?

  4. Agent

    Done. I've added the conversion note to invoice 1048.

Follow up with a converted quote

  1. Agent

    Hi Sara, this is Alex from Coastline Tours calling about your trip to Dubai. The package is 3,200 AED. Is this a good time to talk?

  2. Caller

    Yes, what does that come to in pounds?

  3. Agent

    At today's rate that is about £670. Would you like me to send the booking link?

  4. Caller

    Yes please, send it to my email.

How to connect Fixer.io

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fixer.io

    From Integrations in the dashboard, choose Fixer.io and enter the connection details from your Fixer.io account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fixer.io actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Fixer.io during the call or after it?

During the call. When a caller asks for a conversion or a rate, your agent looks it up in Fixer.io and speaks the answer while the call is in progress.

What do I need to connect Fixer.io?

A Fixer.io account with its own credentials. Sign in to AgentCalls, open the tools section, choose Fixer.io, and enter your details from the Fixer.io settings.

Which plan includes this integration?

Integrations, including Fixer.io, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Fixer.io.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.