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Give your phone agent live and historical currency rates from Fixer.

Fixer is a currency data service covering 170 world currencies. Connect your Fixer account to AgentCalls and your voice agent can quote current exchange rates, check rates for a past date, and confirm which currency codes you support. Callers get accurate numbers during the call, without waiting for someone to look them up. Works well for travel firms, import and export desks, and any business that quotes prices across currencies.

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What your agent can do with Fixer

  • Quote live exchange rates for any of 170 currencies during a call
  • Look up historical rates for a specific past date to answer billing or invoice questions
  • List supported currency codes and names so the agent only offers valid options
  • Confirm the currency a caller is asking about before quoting a rate

Fixer exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Live rate for a travel payment

  1. Caller

    Hi, I want to pay my supplier in euros. What is the rate for dollars to euros right now?

  2. Agent

    Sure. The current rate is 1 US dollar to 0.92 euros. Would you like me to note the amount you plan to send?

  3. Caller

    Yes, around 4,000 dollars.

  4. Agent

    Got it. At this rate that comes to about 3,680 euros. I have noted it on your file for the team to confirm.

Rate check for a past invoice

  1. Caller

    We were invoiced in pounds last March 14th. Can you tell me what the dollar rate was that day?

  2. Agent

    Let me check. On March 14th, 1 British pound was worth about 1.27 US dollars.

  3. Caller

    Thanks. Can you confirm that matches our ledger?

  4. Agent

    I can share the rate I pulled. I will send a short summary to your email so you can match it with the ledger entry.

Outbound follow-up on a quote

  1. Agent

    Hello, this is calling from Harbor Freight Forwarding about your shipment quote. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    The quote was priced in Japanese yen. Today the rate has moved, so the total is about 1.2 percent lower in dollars. Would you like the updated figure?

  4. Caller

    Yes please, send me the updated quote.

How to connect Fixer

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fixer

    From Integrations in the dashboard, choose Fixer and enter the connection details from your Fixer account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fixer actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Fixer during the call or only after?

During the call. When a caller asks for a rate, your agent looks up the figure in Fixer and speaks it back. It can also check historical rates or currency codes in the same conversation.

What does my business need to connect Fixer?

A Fixer account with its own credentials. Find them in the Fixer settings, then add them in the AgentCalls dashboard under Integrations. No technical setup is needed.

Which plan includes the Fixer integration?

Integrations, including Fixer, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Fixer.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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