Connect Fireworks AI so your agent can check models and deployments, and answer questions during calls.

Connect Fireworks AI to your AgentCalls number and your agent can look up the models and deployments on your account while it talks to a caller. It can check whether a deployment is running, confirm the status of a model, and list the accounts it has access to. Your agent can also generate a short AI response for a caller's question, such as summarizing a support note or drafting a reply. Your agent only sees what you allow, and everything runs on the credentials you set in Fireworks AI.

What your agent can do with Fireworks AI

  • Check the serving status of a deployment before a caller asks about it
  • Look up the status and details of a model on your Fireworks account
  • List the deployments and models available for a given account
  • Generate a short AI response to a caller's question during the call
  • Create embeddings for text a caller provides, for search or matching

Fireworks AI exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Deployment status check from an internal team member

  1. Caller

    Hi, this is Dana from the product team. Is the summarization deployment live right now?

  2. Agent

    Hi Dana. Let me check. The summarization deployment on your main account is running and serving requests. Do you want its current capacity as well?

  3. Caller

    No, that's all I needed. Thanks.

  4. Agent

    You're welcome, Dana. Have a good afternoon.

Model lookup for a support caller

  1. Caller

    Good morning. I'm building on the Llama model and I want to confirm it's still available on our account.

  2. Agent

    Good morning. I can check that for you. Can you give me the model name you're using?

  3. Caller

    It's the 70B instruct version.

  4. Agent

    Thanks. The model is listed on your account and its status shows as ready. I can't test inference from here, so if your requests fail, check the deployment logs in Fireworks.

Outbound follow-up on a deployment change

  1. Agent

    Hello, this is AgentCalls calling for Sam Ortiz. You asked us to let you know when the chat deployment was updated. It's now listed as active with its new configuration.

  2. Caller

    Great, thanks for letting me know. Is it serving traffic already?

  3. Agent

    The status shows it's active. Your team can confirm traffic in the Fireworks console. Is there anything else I can check for you?

How to connect Fireworks AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fireworks AI

    From Integrations in the dashboard, choose Fireworks AI and enter the connection details from your Fireworks AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fireworks AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does this work during the call or after it?

It works during the call. Your agent can look up models, deployments and accounts, and generate responses while the caller is on the line.

What do I need to connect Fireworks AI?

You need a Fireworks AI account and an API key created in its settings. Add the key in your AgentCalls dashboard under Tools, then sign in to finish the connection.

Which plan includes this integration?

Integrations are included from the Growth plan. Fireworks AI works on any Growth plan or higher.

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