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Connect Faraday so your agent can look up people, places and datasets during a call.

Faraday is a research and data platform for finding and enriching information about people, companies and places. Connect your Faraday account and your agent can search it while a caller is on the line. It can check whether a lead matches your target audience, pull a short profile before a sales call, or confirm a service area for an address. Actions like archiving datasets and streams are available too, so your agent can take a list out of active use when a campaign ends. Connection uses your own Faraday credentials from its settings.

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What your agent can do with Faraday

  • Look up a person or company profile and summarize it before a sales call
  • Check whether an address or area falls inside a service zone
  • Confirm a lead matches your target audience before booking a meeting
  • Archive a dataset or stream when a campaign or list is no longer in use

Faraday exposes 117 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead qualification

  1. Caller

    Hi, I'm Daniel Ortiz from Brightline Logistics. I'd like a demo of your fleet tools.

  2. Agent

    Thanks for calling, Daniel. Let me check your company profile quickly so I can route you to the right person.

  3. Agent

    Brightline Logistics has around 60 employees in Ohio, which fits our mid-market track. I can book you with Mariam on Thursday at 2:30 pm Eastern. Does that work?

  4. Caller

    Perfect, Thursday works.

Service area check

  1. Caller

    Do you cover 14 Carlisle Street in Leeds? We're thinking of moving our office.

  2. Agent

    Let me check that address against our coverage zones.

  3. Agent

    Yes, 14 Carlisle Street is inside the Leeds central zone. Our technicians can reach you within the same business day. Would you like me to schedule a site visit for next Tuesday morning?

  4. Caller

    Tuesday at 9 would be great.

Outbound follow-up on a closed list

  1. Agent

    Hi, this is Sam calling from Northgate Dental. Am I speaking with Priya?

  2. Caller

    Yes, that's me.

  3. Agent

    We ran a spring whitening promotion for your list. Before I call the rest of this group, I'm confirming your contact details are still current. Are you still at the Elm Road office?

  4. Caller

    Yes, still there. You can keep calling me on this number.

How to connect Faraday

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Faraday

    From Integrations in the dashboard, choose Faraday and enter the connection details from your Faraday account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Faraday actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Faraday during the call or after it?

Both. During a call your agent can look up profiles, check areas and confirm matches in real time. It can also run actions such as archiving a dataset after the call ends.

What do I need to connect Faraday?

You need a Faraday account and your own credentials from the tool's settings. Then sign in to the AgentCalls dashboard and add Faraday under Tools.

Which plan includes Faraday?

Integrations, including Faraday, are included from the Growth plan.

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Put your agent to work with Faraday.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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