Connect DataRobot so your agent can check predictions and forecasts during a call.

DataRobot builds and runs predictive models on your data. With AgentCalls, your agent can connect to your DataRobot account and use the models you already have deployed. During a call it can look up a forecast, check a risk score for a customer or order, or pull a recent prediction so the caller gets a clear answer. Set it up once with your own DataRobot credentials, and the agent works within the models and permissions you choose.

What your agent can do with DataRobot

  • Look up a deployed model's prediction for a customer, order or account during a call
  • Check a risk or churn score before deciding on a next step
  • Retrieve a recent forecast, such as expected demand for a product or service
  • Log the outcome of a call back to your records for future model monitoring

DataRobot exposes 836 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound: checking a late-payment risk before a payment plan

  1. Caller

    Hi, I'm calling about invoice 4471. I need more time to pay it.

  2. Agent

    Thanks for calling, Mr. Okafor. Let me check your account history first. One moment.

  3. Agent

    Your account is in good standing, and the payment risk score is low. I can offer you a 30-day extension starting today. Would that work?

  4. Caller

    Yes, that would help a lot. Thank you.

  5. Agent

    I have noted the extension on invoice 4471. You will receive the new due date by email this afternoon.

Inbound: forecast question for a restaurant order

  1. Caller

    Do you think you'll have enough stock of the lamb special for Saturday night?

  2. Agent

    Let me check the demand forecast for that dish. It only takes a second.

  3. Agent

    Based on this week's bookings and recent orders, we expect to sell around 42 portions on Saturday. We have 50 prepared, so we should be fine.

  4. Caller

    Great, I'll book a table for four at eight.

  5. Agent

    Perfect. I have a table for four at 8:00 PM on Saturday under your name. Can I get a phone number for the reservation?

Outbound: follow-up on a flagged equipment service

  1. Agent

    Good morning, this is a call for Brightline Fitness about your rowing machines. Is this a good time to talk?

  2. Caller

    Sure, go ahead.

  3. Agent

    Our maintenance model flagged unit 3 for a likely fault within the next two weeks. Would you like us to book a service visit this Thursday?

  4. Caller

    Thursday morning works. Please book it.

  5. Agent

    Booked for Thursday at 9:30 AM. I will send the confirmation and the service details to your email now.

How to connect DataRobot

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect DataRobot

    From Integrations in the dashboard, choose DataRobot and enter the connection details from your DataRobot account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the DataRobot actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use DataRobot during the call or only afterwards?

Both. During a call, your agent can look up a deployed model's prediction or score and speak the result. After the call, it can record the outcome back in your tools so the data is available for future model monitoring.

What do I need to connect DataRobot?

You need an active DataRobot account with the models you want to use. Sign in from the AgentCalls dashboard, then enter your DataRobot credentials from your DataRobot settings. Your agent will only use the models and permissions you grant.

Which plan includes DataRobot?

Tool integrations, including DataRobot, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with DataRobot.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.