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Give your phone agent live Datadog access for service health and incident questions.

Datadog MCP connects your AgentCalls voice agent to your Datadog account. During a call, your agent can check service health, look up open incidents, and pull the status of a dashboard so your on-call team gets accurate answers fast. Your agent works only with the telemetry and incident data you allow, and you connect it with your own Datadog credentials from the tool's settings.

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What your agent can do with Datadog MCP

  • Check the current health status of a named service
  • List open and recently resolved incidents
  • Pull the latest state of a chosen dashboard
  • Summarize recent alerts for a specific environment

Datadog MCP exposes 370 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

On-call engineer asks about an incident

  1. Caller

    Hi, this is Priya from the platform team. Is anything open on the checkout service right now?

  2. Agent

    Yes. There is one open incident on checkout, opened at 9:42 this morning. Error rate is up to 4.1 percent in the eu-west region.

  3. Caller

    Who is assigned to it?

  4. Agent

    It is assigned to Daniel Ortiz, and the status is investigating. Do you want me to send the latest dashboard link to your phone?

Customer success checks service status

  1. Caller

    Hello, I am calling about the slow reports our customer Lisa Grant mentioned this afternoon.

  2. Agent

    Thanks for calling. The reporting service showed elevated latency between 2 and 3 PM, but it has been healthy since 3:15.

  3. Caller

    Good. Can you confirm the service is green now?

  4. Agent

    Yes, the reporting service is green and latency is back under 300 milliseconds.

Morning health check by phone

  1. Caller

    Morning, it is Tomas. Can you give me the overnight alert summary for production?

  2. Agent

    Sure. There were 6 alerts overnight. Four resolved automatically. Two are still firing on the payments queue depth monitor.

  3. Caller

    Okay, I will look at the queue now. Thanks.

  4. Agent

    You are welcome. I will keep the payments alerts on your list for the 10 AM review.

How to connect Datadog MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Datadog MCP

    From Integrations in the dashboard, choose Datadog MCP and enter the connection details from your Datadog MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Datadog MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the Datadog MCP tool work during the call or after it?

It works during the call. Your agent can look up service health, incidents, and dashboard status while someone is on the phone, and it can also include summaries in follow-up messages.

What do I need to connect Datadog MCP?

You need a Datadog account and the credentials created in Datadog's settings. Sign in to the AgentCalls dashboard, open the tools section, and connect Datadog MCP with those credentials.

Which plan includes this integration?

Integrations, including Datadog MCP, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Datadog MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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