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Look up contacts, phone owners and property data during a call with Data247.

Connect Data247 to your AgentCalls number and your agent can run data lookups while it is on the phone. Confirm a caller's name from their number, find a phone or email for a contact, pull property details for a US address, or check the location behind a zipcode. Your agent uses your own Data247 account and only the lookups you allow. Your team gets the results in the call log.

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What your agent can do with Data247

  • Identify the registered name behind an incoming phone number using CNAM data
  • Find the name and address linked to a phone number or email during a call
  • Append a phone number or email address to a contact using name and address
  • Pull property details, ownership and financial records for a US address
  • Return city, state, county, congressional district and timezone for a zipcode

Data247 exposes 24 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound quote request with a caller name check

  1. Caller

    Hi, I'm calling about a roof inspection. My address is 214 Maple Ridge Drive, Austin.

  2. Agent

    Thanks for calling. Let me pull up the property details for 214 Maple Ridge Drive so I can prepare your quote.

  3. Agent

    I can see a three-bedroom home built in 1998. Is the roof the original one, or has it been replaced in the last ten years?

  4. Caller

    It was replaced in 2016.

  5. Agent

    Got it. I'll note that and have Maria call you tomorrow at ten to confirm a time.

Confirming a caller's name before booking

  1. Caller

    I'd like to book a cleaning for Thursday afternoon.

  2. Agent

    Happy to help. Can I get the name the appointment should be under?

  3. Caller

    Daniel Okafor.

  4. Agent

    Thanks, Daniel. I'm matching this number to our records now, one moment.

  5. Agent

    The name on this line is Daniel Okafor, so I'll book you for Thursday at two. Does that work?

Outbound follow-up to a lead with a missing phone number

  1. Agent

    Hello, may I speak with Sarah Lindqvist? This is AgentCalls on behalf of Cedar & Co, returning your enquiry.

  2. Caller

    Yes, this is Sarah.

  3. Agent

    Thanks, Sarah. You asked about our bookkeeping plans last week. Is now a good time to go over the options?

  4. Caller

    Sure, I have about five minutes.

  5. Agent

    Great. I'll keep it short and send the summary to the email on file afterwards.

How to connect Data247

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Data247

    From Integrations in the dashboard, choose Data247 and enter the connection details from your Data247 account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Data247 actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Data247 work during the call or after it?

Both. Your agent can run a lookup while the caller is on the line, and results are also saved to the call log for your team to review afterwards.

What do I need to connect Data247?

A Data247 account with your own credentials. Sign in to the AgentCalls dashboard, open Integrations, choose Data247 and enter your credentials from the Data247 settings page.

Which plan includes this integration?

Integrations are included from the Growth plan onwards.

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Put your agent to work with Data247.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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