Inbound question about an open order
- Caller
Hi, this is Maria Lopez. Can you tell me if the quote for the kitchen renovation was sent?
- Agent
Let me check your Craft workspace for that. One moment, Maria.
- Agent
Yes, the quote was drafted on the 4th and marked as sent. The task to follow up is due Thursday at 10 a.m.
- Caller
Perfect, thank you. Could you add a note that I'd like the revised plan by Friday?
- Agent
Done. I added the note to the renovation project and flagged it for Friday.