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Connect Conductor so your agent can check workspaces and sessions during a call.

Conductor is a cloud development platform for workspaces, coding-agent sessions and session transcripts. With Conductor connected, your agent can look up a workspace or session status, confirm which project a request belongs to, and search past transcripts for an answer. It can also start a new workspace or session when a caller asks for one, and put a workspace to sleep or archive it. Connect your Conductor account with its own credentials from the tool's settings. Your agent only acts on the workspaces and sessions that account can reach.

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What your agent can do with Conductor

  • Check whether a workspace or agent session is idle, working or in error, and report it to the caller.
  • Find a project and its repository remote by project id before answering a question about it.
  • Look up a specific transcript message by id to answer a follow-up question.
  • Create a new workspace or agent session when the caller confirms they want one.
  • Put a workspace to sleep or archive it after the caller confirms the target.

Conductor exposes 17 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Status check from a team lead

  1. Caller

    Hi, this is Priya Raman. Can you tell me if the onboarding workspace is still running?

  2. Agent

    Sure, Priya. I'm checking the onboarding workspace now. It's up and its status is idle. The last session finished about forty minutes ago.

  3. Caller

    Great. Please put it to sleep so it stops using compute.

  4. Agent

    Done. The onboarding workspace is asleep. You can wake it again from Conductor whenever you need it.

Starting a session for a new task

  1. Caller

    Hi, I need an agent session in the billing-api workspace to fix the refund rounding bug.

  2. Agent

    I can start that for you. Just to confirm, you want a new agent session in billing-api, with the task to fix refund rounding. Is that right?

  3. Caller

    Yes, that's right.

  4. Agent

    Your new session is running in billing-api now. I'll text you the session link once it's ready.

Searching a past transcript

  1. Caller

    Hello, my colleague said the agent found the cause of the login timeout last Tuesday. Can you find that?

  2. Agent

    Let me search the transcripts for login timeout. I found a session from last Tuesday where the agent traced it to an expired refresh token. Would you like me to read you the key message?

  3. Caller

    Yes, please read it.

  4. Agent

    The agent wrote that the refresh token lifetime was set to one hour instead of thirty days. The fix was merged that afternoon.

How to connect Conductor

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Conductor

    From Integrations in the dashboard, choose Conductor and enter the connection details from your Conductor account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Conductor actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up workspace and session status, read transcripts and create workspaces or sessions while a caller is on the line. It can also send follow-up messages after the call ends.

What do I need to connect Conductor?

You need a Conductor account and its credentials from the tool's settings. Then sign in to the AgentCalls dashboard and add Conductor under your tools. Your agent will only reach workspaces and sessions your account can access.

Which plan includes Conductor?

Tool integrations, including Conductor, are included from the Growth plan.

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Put your agent to work with Conductor.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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