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Connect CodeREADr to your AgentCalls voice agent and act on scans during every call.

CodeREADr runs barcode scanning and data capture in the field. Connect your CodeREADr account and your agent can work with the records your team already collects. During a call it can look up a scanned item, check a status, or read back a service detail. After a call it can record the answers a caller gave, so your scan data stays current without manual entry. Setup uses your own CodeREADr account settings and needs no developer work.

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What your agent can do with Codereadr

  • Look up a scanned item or service record by code when a caller asks about it
  • Record survey answers a caller gives, linked to the right service
  • Answer questions about a service's configured workflow and scan status
  • Route follow-up scan events to your team through a configured postback

Codereadr exposes 16 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller checks the status of a delivery

  1. Caller

    Hi, I'm calling about the pallet we scanned into the Leeds warehouse this morning. Has it been logged?

  2. Agent

    Let me check that for you. Can you read me the barcode number on the label?

  3. Caller

    It's 40718325 9902.

  4. Agent

    Thanks, Sarah. That pallet was received at 8:42 this morning and is marked as ready for dispatch.

Customer answers a survey after a site visit

  1. Agent

    Good afternoon, this is a quick follow-up from Brightline Facilities about the inspection at your Dubai office. Do you have two minutes?

  2. Caller

    Sure, go ahead.

  3. Agent

    On a scale of one to five, how would you rate the cleaning of the common areas?

  4. Caller

    Four. The lobby could be better.

  5. Agent

    Noted, thank you. I have recorded that against your inspection today.

Team member asks for a service's scan count

  1. Caller

    This is Marcus from the stock room. How many items have we scanned into the returns service this week?

  2. Agent

    Checking the returns service now. This week there are 214 scans, and 9 of them are still open for review.

  3. Caller

    Good. Can you email me the list of open ones?

  4. Agent

    I can pass that request to your team to send from the dashboard. Would you like it sent to marcus at the same address?

How to connect Codereadr

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Codereadr

    From Integrations in the dashboard, choose Codereadr and enter the connection details from your Codereadr account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Codereadr actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. During a call your agent can look up scan records and service details. After a call it can record answers a caller gave, such as survey responses, into the right CodeREADr service.

What do I need to connect CodeREADr?

You need an active CodeREADr account. Sign in from the AgentCalls dashboard, open the integrations page, and connect with your own CodeREADr credentials from the tool's settings.

Which AgentCalls plan includes this integration?

Tool integrations, including CodeREADr, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Codereadr.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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