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Let your agent search the public web during a call with Ceramic.

Connect Ceramic to your agent and it can look up public web pages while it is on the phone. Ask it to find a supplier's current price list, a local regulation, or the official hours of a venue, and it returns relevant pages with short descriptions. Ceramic matches keywords, so the agent runs one focused search per question. Searches cost credits in your Ceramic account, and you control how the agent uses them.

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What your agent can do with Ceramic

  • Search the public web with concise keyword queries during a live call
  • Return up to 10 relevant pages with short descriptions for the agent to read from
  • Look up public facts such as opening hours, published prices, or official guidance
  • Keep answers grounded in current web content instead of guesses
  • Connect with your own Ceramic credentials from the tool's settings

Ceramic exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a supplier's pricing

  1. Caller

    Hi, do you know if Harbor Supply still sells the 20 mm copper fittings? I need a quote today.

  2. Agent

    Let me check that for you. I'm searching for Harbor Supply's current copper fittings listing now.

  3. Agent

    Their site shows 20 mm copper elbows in stock, listed at $3.45 each. Would you like me to note the order for Thursday?

Lookup for a local venue's opening hours

  1. Caller

    Is the Riverside Community Hall open on Saturday morning? We want to book it for a workshop.

  2. Agent

    One moment while I look up their posted hours.

  3. Agent

    The hall's listing says it opens at 8:00 on Saturdays, so a 9:30 start works. Shall I send you the booking form?

Follow-up call about a regulation

  1. Agent

    Hello Maria, this is calling from Bright Path Dental about your appointment on Tuesday. I checked the current guidance on the required fasting time before sedation.

  2. Caller

    Oh good, what does it say?

  3. Agent

    The published guidance asks for six hours of fasting for solid food. Your appointment time is 10:15, so you can have a light breakfast before 4:15 the day before.

How to connect Ceramic

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ceramic

    From Integrations in the dashboard, choose Ceramic and enter the connection details from your Ceramic account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Ceramic actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent search during the call or only afterwards?

During the call. When a caller asks something that needs public web information, your agent runs a search and uses the results to answer while the conversation continues.

What do I need to connect Ceramic?

A Ceramic account and its credentials. Sign in to AgentCalls, open the Ceramic integration, and enter your credentials from the Ceramic settings. You can disconnect at any time.

Which plan includes this integration?

Integrations are included from the Growth plan. Each search uses credits in your Ceramic account, so keep an eye on your usage.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Ceramic.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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