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Start, check and manage AI video generation jobs from a phone call with BytePlus Ark.

Connect BytePlus Ark to your AgentCalls agent and it can work with your video generation tasks during a call. A caller can ask for a new video to be started, get the status of a job that is still rendering, or hear where a finished video can be found. Your agent can also list recent tasks, filter them by status, and cancel a task that has not started yet. Your team stays in control: the agent uses the credentials you set up in your BytePlus Ark settings, and only the four supported actions are available to it.

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What your agent can do with BytePlus Ark

  • Start a new video generation task from a request taken on the phone
  • Check the status of a task and read back any failure details or output links
  • List recent video tasks, filtered by status, model or service tier
  • Cancel a task that is still queued, or delete a finished task record

BytePlus Ark exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A client asks for a status update on a video

  1. Caller

    Hi, I ordered a product intro video last Tuesday. Is it ready yet?

  2. Agent

    Let me look that up. What is the task ID from your confirmation email?

  3. Caller

    It's task 7f3a9c12.

  4. Agent

    It finished this morning. The video is ready and the link has been sent to your email. Would you like me to resend it to a different address?

Booking a new video order by phone

  1. Caller

    I'd like a 15-second clip for our spring sale, vertical format, with the text 'Spring sale, 20 percent off'.

  2. Agent

    Got it. I'll start the video now. Can I take a name and email so we can send you the link when it's done?

  3. Caller

    Sure, it's Dana Reyes, dana@brightleafcafe.com.

  4. Agent

    Thanks, Dana. Your video is in the queue. It usually takes a few minutes, and I've saved the task ID for you.

Cancelling a job that has not started

  1. Caller

    I sent a video request by mistake this afternoon. Can you stop it?

  2. Agent

    I can check that for you. Which request was it, or do you have the task ID?

  3. Caller

    The one for the Harbor Dental promo, around 3 pm.

  4. Agent

    I found it and it is still queued, so I've cancelled it. You won't be charged for a cancelled task that hasn't started.

How to connect BytePlus Ark

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect BytePlus Ark

    From Integrations in the dashboard, choose BytePlus Ark and enter the connection details from your BytePlus Ark account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the BytePlus Ark actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with BytePlus Ark during the call or after it?

Both. During a call, your agent can start a task, check a status, list tasks or cancel a queued task right away. You can also use the same actions in a follow-up call or from your dashboard later.

What do I need to connect BytePlus Ark?

You need an account with BytePlus Ark and its credentials from the tool's settings. Sign in to the AgentCalls dashboard, open the integrations page, and enter those credentials to connect them.

Which AgentCalls plan includes this integration?

Integrations, including BytePlus Ark, are included from the Growth plan.

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Put your agent to work with BytePlus Ark.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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