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Connect Browserbase so your agent can run and check web sessions during a call.

Browserbase runs headless browsers in the cloud. Connect your Browserbase account and your agent can start a browser session, check its status, retrieve live debug links, and pull logs or files from a finished session. Use it on calls where a caller needs a web task checked, such as confirming a portal or form, or reviewing what happened in a session. Your agent works from the tools you allow, and you control which actions it can take.

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What your agent can do with Browserbase

  • Start a new isolated browser session when a web task needs to run
  • Check the status and timestamps of a session while a caller waits
  • Retrieve a live debug link so your team can join a running session
  • Pull logs and downloaded files from a completed session for follow-up

Browserbase exposes 24 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking a supplier portal status

  1. Caller

    Hi, I placed an order on your supplier portal this morning and want to know if it went through.

  2. Agent

    Thanks for calling. Let me check the session that ran your order. One moment, please.

  3. Agent

    It finished at 9:42 AM and the order confirmation file is ready. Your order is confirmed.

  4. Caller

    Great, can you send me that confirmation by email?

Reviewing a failed form submission

  1. Caller

    Our contact form on the booking site says it failed last night. Can you look into it?

  2. Agent

    Yes. I'll pull the session logs from last night's submission now.

  3. Agent

    The logs show the form timed out at the payment step. I've started a new session and it completed successfully at 10:15 AM.

  4. Caller

    Perfect. Please let my team know it's fixed.

Sharing a live session with the team

  1. Caller

    Can someone from your team take a look at the browser session that's stuck right now?

  2. Agent

    I can open a live debug link for that session. Give me a moment.

  3. Agent

    The link is ready and I've sent it to your operations inbox. The session is still running, so they can join now.

How to connect Browserbase

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Browserbase

    From Integrations in the dashboard, choose Browserbase and enter the connection details from your Browserbase account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Browserbase actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can start or check a session during a call, and it can pull logs and files after a session has finished.

What do I need to connect Browserbase?

You need a Browserbase account. Enter your Browserbase credentials in the AgentCalls dashboard under Integrations, and choose which actions your agent can use.

Which plan includes this integration?

Integrations, including Browserbase, are included from the Growth plan.

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Put your agent to work with Browserbase.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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