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Let your agent read web pages and act on them during a call.

Browser Tool gives your agent a live browser. During a call it can open a page, read what is on it, click, double click, drag, type shortcuts and copy text. Use it to check a supplier's stock page, pull a price or opening hours, or walk through a web form while the caller waits. No sign-in is needed, so you can connect it in a few clicks from the AgentCalls dashboard.

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What your agent can do with Browser Tool

  • Read a web page's content to answer a caller's question from live information
  • Click, double click and drag elements to move through a site or fill in a form
  • Copy selected text or read the clipboard to pass details into the call
  • Send keyboard shortcuts for navigation and common browser commands
  • Check a public page for changes such as stock, prices or opening hours

Browser Tool exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks if an item is in stock

  1. Caller

    Hi, do you still have the 3-seat leather sofa in grey? I'm thinking of coming in this afternoon.

  2. Agent

    Let me check that on our supplier's page for you. One moment please.

  3. Agent

    Yes, the grey three-seater is in stock at our Austin showroom with four units left. Would you like me to hold one until five?

  4. Caller

    Yes please, under the name Daniel Reyes.

  5. Agent

    Done. The unit is on hold for Daniel Reyes until 5 PM today.

Caller checks opening hours on a partner site

  1. Caller

    Are you open on Saturday? I need to drop off a parcel before the weekend.

  2. Agent

    Let me look at the hours on the courier's website.

  3. Agent

    The drop-off counter is open Saturday from 9 AM to 2 PM. It closes at 2 on Sundays and is shut all day Sunday.

  4. Caller

    Perfect, thank you. Is it near the high street?

  5. Agent

    Yes, it is on Mill Road, about four minutes' walk from the high street.

Follow-up call about a quote form

  1. Agent

    Hello, this is calling from Harbor Plumbing about the quote request you started on our website. Do you have a minute?

  2. Caller

    Yes, I got stuck on the postcode field.

  3. Agent

    No problem. I can finish the form for you now. Can you give me the postcode for the property?

  4. Caller

    It's M14 6QJ.

  5. Agent

    Thanks. The form is submitted and your quote will arrive by email within the hour.

How to connect Browser Tool

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Enable Browser Tool

    From Integrations in the dashboard, enable Browser Tool. No sign-in is needed.

  3. 3

    Choose the actions

    In the agent editor, enable the Browser Tool actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can read pages, click and fill in forms while the caller is on the line, or run the same steps after the call ends.

What do I need to connect Browser Tool?

Nothing extra. Browser Tool is a public service and needs no sign-in. Add it from the AgentCalls dashboard and it is ready for your agent to use.

Which plan includes it?

Tool integrations, including Browser Tool, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Browser Tool.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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