Inbound question about a project
- Caller
Hi, I'm calling about the churn project Daniel set up last month. Is it still active?
- Agent
Let me check that for you. Which project name should I look under?
- Caller
Customer Churn Q2.
- Agent
Customer Churn Q2 is active and was last updated on the 14th. Would you like me to send Daniel a note to confirm the next steps?