Customer asks if the service is down
- Caller
Hi, I can't log in to my account. Is something wrong with your service?
- Agent
Let me check that for you. I'm looking at our system status now.
- Agent
We had a short login outage that started at 9:12 this morning. It was resolved at 9:40, and login has been working normally since.
- Caller
Oh good, I'll try again now. Thanks.