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Give callers live BART departures, routes and fares from your phone line.

Connect BART to AgentCalls and your agent can answer transit questions on the phone. It can look up stations, check route details, find schedules for a chosen arrival or departure time, and pull live trip updates. Callers get accurate answers in English or Arabic without waiting on hold. Useful for hotels, offices, tour operators and any business that gets asked how to reach them by train.

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What your agent can do with Bart

  • Look up BART stations and route details during a call
  • Find schedules for a requested arrival or departure time
  • Check live trip updates for the next trains
  • Tell callers which routes serve their origin and destination
  • Answer transit questions in English or Arabic, after hours included

Bart exposes 18 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Visitor asks how to reach the office

  1. Caller

    Hi, I'm coming from SFO tomorrow. What's the best BART route to your office on Market Street?

  2. Agent

    Sure. Take the Red or Yellow line from SFO toward Millbrae, then transfer at Civic Center or Powell. Your stop is Montgomery, a short walk from there.

  3. Caller

    And if I need to be there by 10 a.m., when should I leave the airport?

  4. Agent

    Plan to board around 8:45 a.m. That gets you to Montgomery with time to spare. Do you want me to book you a reminder call that morning?

Hotel guest checks the next train

  1. Caller

    Is there a train from Embarcadero to Berkeley soon?

  2. Agent

    Yes. The next train toward Richmond is due in about six minutes, and one more follows roughly ten minutes after that.

  3. Caller

    Great, and what time would I arrive in Berkeley?

  4. Agent

    The first train reaches Berkeley at about 7:32 p.m. Want me to text you the schedule for the return trip as well?

Customer asks about a late evening return

  1. Caller

    I need to get back to Oakland Coliseum after the concert, around 11 p.m. Will the trains still be running?

  2. Agent

    BART runs late on weekends. I can see a train departing Coliseum at 11:10 p.m. toward Dublin/Pleasanton, and the last trains leave around midnight.

  3. Caller

    Perfect. Please send me the details by text.

  4. Agent

    Done. I've sent the route and departure time to your phone.

How to connect Bart

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Bart

    From Integrations in the dashboard, choose Bart and enter the connection details from your Bart account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Bart actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent check BART information during the call or after it?

During the call. Your agent looks up stations, routes and schedules in real time, so callers get current answers while they are on the line.

What do I need to connect BART?

You need a BART account with its own credentials from the tool's settings. Once you have them, sign in to the AgentCalls dashboard and connect BART under Tools.

Which plan includes BART?

Tool integrations, including BART, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Bart.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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