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Turn your phone calls into searchable transcripts and subtitles with AssemblyAI.

Connect AssemblyAI and your agent can work with call recordings and transcripts. During a call it can look up a past conversation, search it for a word or phrase, and pull a clear summary of what was said. After a call it can submit a recording for transcription, check when it is ready, and share subtitles or segments with your team. Your agent uses your own AssemblyAI account, so your transcripts stay under your control.

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What your agent can do with AssemblyAI

  • Submit a call recording for transcription and check when results are ready
  • Look up a past call transcript and search it for words or phrases with timestamps
  • Export completed transcripts as subtitles or sentence-level segments
  • List recent transcripts from the last 90 days to find a specific conversation
  • Delete a transcript's stored content on request

AssemblyAI exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a previous call

  1. Caller

    Hi, I called last week about my quote. Can you tell me what we agreed on the delivery date?

  2. Agent

    Sure. Let me find that conversation. Can I have the number you called from?

  3. Caller

    It's 555 0142.

  4. Agent

    Found it. On the 14th we agreed delivery would be Thursday, March 20, with the second payment due on receipt.

Finding a specific moment in a call

  1. Caller

    I remember someone mentioning a warranty period on my last call. Can you check?

  2. Agent

    Let me search that call for warranty. One moment.

  3. Agent

    It came up twice. The first mention was at about four minutes ten seconds, where the warranty was stated as eighteen months on parts.

Following up after a recorded call

  1. Agent

    Hi Maria, this is calling from Harbor Dental following up on your visit this morning. Your transcript is ready, and I can confirm the cleaning is booked for April 3 at 9:30.

  2. Caller

    Great, thanks. Can you send me the aftercare notes?

  3. Agent

    Of course. I'll send the aftercare summary to your email on file right now.

How to connect AssemblyAI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect AssemblyAI

    From Integrations in the dashboard, choose AssemblyAI and enter the connection details from your AssemblyAI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the AssemblyAI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. During a call your agent can look up and search past transcripts. After a call it can submit recordings for transcription and retrieve finished results.

What do I need to connect AssemblyAI?

An AssemblyAI account and its API credentials from your AssemblyAI settings. Then sign in from the AgentCalls dashboard and add the connection.

Which plan includes this integration?

Integrations are included from the Growth plan.

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Put your agent to work with AssemblyAI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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